helpdesk
Officeworks takes ServiceNow across its IT, HR and facilities ops
As part of a broader "big investment in IT".
Oct 26 2021 12:35PM
NEC snatches $37m DFAT support deal from Fujitsu
Contract awarded for first major ICN tender.
Aug 17 2015 6:27AM
Westpac takes back outsourced service desks
IBM outsourcing relationship shrinks.
Aug 6 2012 7:00AM
iiNet takes BoB Squad to Sydney, Melbourne
Mobile helpdesk heads east.
Oct 24 2011 6:54PM
Monash rolls out $2m BMC helpdesk system
Supports ICT shared service program.
Mar 3 2010 5:14PM
Webinar: Put Twitter to work in your business
Social media lessons for every IT manager today on the Twitter stream.
Sep 30 2009 5:33PM
IT relying on helpdesk calls to firefight problems
Most IT managers still rely on helpdesk calls to discover problems in their applications, despite nearly two-thirds believing that poor application performance results in financial loss, according to new research from IT services provider Compuware.
Jan 20 2009 10:10AM
Aussie businesses ignore online customer inquiries
When it comes to answering your online customer queries, it looks like most Australian businesses can’t really be bothered.
Jul 30 2008 8:07AM
Cisco study: security-related helpdesk calls on the rise
Security-related helpdesk calls are rising sharply with organisations planning to boost security spending next year to protect workers, new research shows.
Nov 13 2006 3:55PM
