helpdesk

Officeworks takes ServiceNow across its IT, HR and facilities ops

Officeworks takes ServiceNow across its IT, HR and facilities ops

As part of a broader "big investment in IT".
Oct 26 2021 12:35PM
NEC snatches $37m DFAT support deal from Fujitsu

NEC snatches $37m DFAT support deal from Fujitsu

Contract awarded for first major ICN tender.
Aug 17 2015 6:27AM
Westpac takes back outsourced service desks

Westpac takes back outsourced service desks

IBM outsourcing relationship shrinks.
Aug 6 2012 7:00AM
iiNet takes BoB Squad to Sydney, Melbourne

iiNet takes BoB Squad to Sydney, Melbourne

Mobile helpdesk heads east.
Oct 24 2011 6:54PM
Monash rolls out $2m BMC helpdesk system

Monash rolls out $2m BMC helpdesk system

Supports ICT shared service program.
Mar 3 2010 5:14PM
Webinar: Put Twitter to work in your business

Webinar: Put Twitter to work in your business

Social media lessons for every IT manager today on the Twitter stream.
Sep 30 2009 5:33PM
IT relying on helpdesk calls to firefight problems

IT relying on helpdesk calls to firefight problems

Most IT managers still rely on helpdesk calls to discover problems in their applications, despite nearly two-thirds believing that poor application performance results in financial loss, according to new research from IT services provider Compuware.
Jan 20 2009 10:10AM
Aussie businesses ignore online customer inquiries

Aussie businesses ignore online customer inquiries

When it comes to answering your online customer queries, it looks like most Australian businesses can’t really be bothered.
Jul 30 2008 8:07AM
Cisco study: security-related helpdesk calls on the rise

Cisco study: security-related helpdesk calls on the rise

Security-related helpdesk calls are rising sharply with organisations planning to boost security spending next year to protect workers, new research shows.
Nov 13 2006 3:55PM

Log In

  |  Forgot your password?