hbf

HBF faces AI agent to members for first time

HBF faces AI agent to members for first time

More interactive "authenticated" AI to follow.
Andrew Colley Jun 2 2026 6:57AM Software
HBF's new CRM shaves 35 minutes off member interactions

HBF's new CRM shaves 35 minutes off member interactions

"Single pane of glass" set up for frontline staff.
Eleanor Dickinson Mar 5 2025 6:47AM Cloud
Benchmark Chapter: Insurance

Benchmark Chapter: Insurance

HBF and IAG share insights.
Brad Howarth Feb 27 2025 9:57AM Benchmark Finance Report
Benchmark Chapters: Finance Report

Benchmark Chapters: Finance Report

Technology reshaping how financial services are delivered and consumed.
Brad Howarth Feb 27 2025 9:00AM Benchmark Finance Report
HBF reaches end of multi-year technology transformation

HBF reaches end of multi-year technology transformation

Drives four in five member interactions through digital channels.
Ry Crozier Sep 18 2024 8:53PM Financial Services

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