NBN Co starts testing feasibility of mm-Wave for future fixed wireless
Vodafone chief flags co-investment option to upgrade NBN FTTN users to full fibre
Harris Technology's sales surge on home office fitouts
Vodafone redirects collective smartphone compute into COVID-19 research
WA to electronically track COVID-19 patients who defy isolation orders
Don't have an account? Register now!
Sydney Uni spins up 'Corona-Bot' to handle influx of queries
Providing insights on students' concerns.
Apr 7 2020 6:57AM
University of Adelaide chatbot checks international student eligibility
Benchmark Awards 2020 finalist.
Feb 25 2020 7:00AM
Telstra builds ACE chatbot for its field technicians
To quiz internal contact centre and knowledge base.
Jan 30 2020 5:24PM
First finalists revealed for iTnews Benchmark Awards 2020
Digital assistants, world building and a new social network.
Jan 14 2020 12:40PM
Deakin's Genie assistant tackles 12,000 conversations a day
Uni prepares for commercialisation.
Sep 9 2019 1:25PM
Monash Uni takes student loan requests via Apple Business Chat
Also creates new group to uplift chatbots across institution.
May 7 2019 7:05AM
AGL trains its chatbot Alfie to comprehend Aussie understatement
Uses analytics to hear what customers are really asking.
Mar 13 2019 6:58AM
NAB's UBank gives face and voice to its home loan bot
Third evolution of its bot journey.
Feb 11 2019 12:01AM
Benchmark Awards 2019 Finalist: CUA AI chatbot
'Sam' learns from each customer to nail its sales pitch.
Feb 7 2019 10:52AM
ANZ gets its automation factory humming
Near two-year bid to create internal domain surfaces.
Jan 25 2019 7:05AM
eHealth Queensland plans tech support overhaul
Cloud pilot uses chatbots to answer calls faster.
May 29 2018 12:05PM
UBank chatbot drives home loan growth
Sees "outstanding" uplift from 10-month experiment.
Mar 23 2018 12:00PM
Sydney Uni chatbot speeds up finance admin
Will handle orders, invoices and queries.
Mar 8 2018 11:15AM
NAB switches on chatbot for business customers
Further foray into virtual banking.
Sep 4 2017 10:02AM
Lufthansa delays chatbot's responses to make it more 'human'
Beta users want more than a human-like name and avatar.
May 24 2017 6:34AM
UBank launches AI robot for home loan applications
Chatbot underpinned by Watson technology.
May 15 2017 8:52AM
Optus is building its own Siri to sit in calls
Exclusive: Natural language chatbot to access third-party services.
Nov 21 2016 3:00PM
Most popular tech stories
Windows flaw lets Zoom leak network credentials, runs code remotely
Woolworths, Coles to raise tap-and-go limit to $200
Google location data shows Australia grinding to halt
Infosec researchers at loggerheads as new Zoom zero-day goes public
ASD issues warning over cheap and nasty video conferencing
Microsoft just turned 45: Here's a look back on some of its major milestones
Outdated work from home policies bog down Aussie businesses
NBN reveals extent of data surge during virus crisis
Nutanix appoints ANZ boss out of NetSuite
NBN Co chief calls out critics as infrastructure holds
Ten ways to speed up your laptop
How long will a UPS keep your computers on if the lights go out?
How to recover deleted emails in Gmail
List of dates when Australia Post retail outlets will be closed for Easter
6 cloud accounting systems for Australian small businesses compared: MYOB, QuickBooks, Reckon, Saasu, Sage and Xero
The big-name tech tools for making remote work easier during COVID-19
'Pandemic drone' could join COVID-19 fight
NSW Government launches NSW Spatial Digital Twin
Cisco Live APJC will go ahead online next week
AI challenge looms above IT teams’ heads
Don't have an account? Register now!
Username / Email:
Forgot your password?