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bill shock
bill shock
Microsoft delays 'ridiculous' self-service software procurement plan
Plan would have let end-users buy licences with little oversight.
Simon Sharwood
Nov 4 2019 12:20PM
Financial Services
AGL reveals first trial results for bill shock app
Part of $300m digital transformation.
Ry Crozier
Aug 10 2017 11:30AM
Software
Telstra deploys Matrixx for real-time data usage alerts
Personal use customers first in line.
Allie Coyne
Nov 12 2014 12:26PM
Telco/ISP
Optus, Vodafone call for repeal of roaming laws
Standard just legislating what they are 'already doing'.
Allie Coyne
Mar 4 2014 6:51PM
Telco/ISP
Telstra to alert data roamers every 20MB
Warnings in $17.57 to $307 increments.
Ry Crozier
May 1 2013 12:37PM
Telco/ISP
ACMA calls for comment on international roaming
Updated: Technical feasibility of warning customers.
Joshua Gliddon
Dec 13 2012 3:08PM
Telco/ISP
Telco users shocked by average $169 bill excesses
One in three postpaid customers charged more than expected.
Ry Crozier
Sep 5 2012 12:18PM
Telco/ISP
Telstra yet to float iPhone data cap idea past customers
Bill shock leads to bad debt.
Ry Crozier
Aug 13 2010 4:09PM
Hardware
Disputed bills saddle Telstra with $90m debt
Self-inflicted, Telstra says.
Ry Crozier
Aug 12 2010 1:21PM
Telco/ISP
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