acma

Telstra's legacy IT systems delayed compensation payments: ACMA

Telstra's legacy IT systems delayed compensation payments: ACMA

Telco pledges to automate.
Richard Chirgwin May 27 2022 12:01AM Telco/ISP
ACMA asks telcos for better support for the vulnerable

ACMA asks telcos for better support for the vulnerable

Helping the sector meet Telecommunications Consumer Protection Code obligations.
Jeremy Nadel May 25 2022 7:00AM Telco/ISP
Telstra on notice after half-million-dollar billing error fine

Telstra on notice after half-million-dollar billing error fine

Refunds already in customers’ pockets.
Staff Writer Apr 28 2022 12:01AM Telco/ISP
ACMA clamps down on SIM-swap frauds

ACMA clamps down on SIM-swap frauds

Stronger ID required.
Staff Writer Apr 8 2022 12:01AM Security
Multi-million dollar refunds for Optus, TPG customers after ACMA action

Multi-million dollar refunds for Optus, TPG customers after ACMA action

Couldn’t deliver promised NBN speeds.
Richard Chirgwin Mar 23 2022 12:11AM Telco/ISP
ACMA to government: digital platforms code needs to be stronger

ACMA to government: digital platforms code needs to be stronger

Government releases report it sat on since June.
Richard Chirgwin Mar 22 2022 11:36AM Strategy
Australian watchdogs create Digital Platform Regulators Forum

Australian watchdogs create Digital Platform Regulators Forum

Will share information and collaborate.
Kate Weber Mar 11 2022 11:05AM Strategy
ACMA, US FCC partner to fight cross-border robocalls

ACMA, US FCC partner to fight cross-border robocalls

New agreement to share intelligence, assist investigations.
Justin Hendry Jun 4 2021 11:06AM Telco/ISP
ACMA warns telcos for number porting ID check failures

ACMA warns telcos for number porting ID check failures

Telstra, Optus and Medion Mobile told to have more rigorous processes.
Juha Saarinen May 21 2021 10:57AM Telco/ISP
Telstra fined $1.5m over Covid-related landline porting freeze

Telstra fined $1.5m over Covid-related landline porting freeze

ACMA unwilling to let it slide.
Ry Crozier May 4 2021 6:17AM Telco/ISP
Govt agencies agree to leave Global Switch data centre by 2022

Govt agencies agree to leave Global Switch data centre by 2022

Home Affairs reveals new deadline.
Justin Hendry Mar 23 2021 1:01PM Security
Telco First cops another fine for spamming

Telco First cops another fine for spamming

Marketer pays $79,800 for more than 65,000 illegal texts.
Juha Saarinen Mar 10 2021 6:42AM Telco/ISP
Kogan fined $310,800 for marketing spam

Kogan fined $310,800 for marketing spam

Made recipients set up an account in order to unsubscribe.
Staff Writer Jan 20 2021 6:55AM Financial Services
Tyro agrees to independent review after sending 150,000 spam messages

Tyro agrees to independent review after sending 150,000 spam messages

Breached Spam Act.
Justin Hendry Dec 18 2020 12:38PM Financial Services
ACMA to ensure internet users see NBN rebates

ACMA to ensure internet users see NBN rebates

Either in 'monetary value' or as 'in kind' benefits.
Ry Crozier Nov 10 2020 6:50AM Telco/ISP
ACMA wants power to force 'rogue' internet providers offline

ACMA wants power to force 'rogue' internet providers offline

Calls for the end of industry co-regulation.
Ry Crozier Oct 28 2020 6:52AM Telco/ISP
Telstra, Optus, TPG and Dodo left some customers 'high and dry' in NBN migration

Telstra, Optus, TPG and Dodo left some customers 'high and dry' in NBN migration

Breach replacement service, remedial plan rules.
Ry Crozier Sep 1 2020 6:55AM Telco/ISP
Woolworths pays record $1m fine for spamming customers

Woolworths pays record $1m fine for spamming customers

Sent 5 million emails despite unsubscribe attempts.
Ry Crozier Jul 2 2020 6:49AM Software
Australian telcos cold on dynamic spectrum sharing for 5G, wireless

Australian telcos cold on dynamic spectrum sharing for 5G, wireless

Leads the ACMA to put investigations on the back burner.
Ry Crozier May 28 2020 10:51AM Telco/ISP
Telcos to cop $250k fines for slack mobile number theft controls

Telcos to cop $250k fines for slack mobile number theft controls

Multi-factor ID requirements to bite from end of April.
Julian Bajkowski Feb 28 2020 11:27AM Financial Services

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