With Bezos out as Amazon CEO, is this the end of his ominous question-mark emails?

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With Bezos out as Amazon CEO, is this the end of his ominous question-mark emails?

Correcting customer complaints.

For staff at Amazon.com, the departure of CEO Jeff Bezos may spell the end of one of the company's unusual and, for some managers, frightening practices: the "question-mark" email. Bezos, whose email address is public, receives customer complaints that he then forwards to a ...

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