Latest News

Telstra-Accenture Data and AI joint venture to cut 209 positions

Department of Comms reveals text-based triple zero pilot is close

Westpac CIO to retire this year

Qld Child Safety IT system to be fixed within six months

BoM reveals plan to fix website within six months

With Bezos out as Amazon CEO, is this the end of his ominous question-mark emails?

By Jeffrey Dastin

Feb 4 2021 5:33PM

Correcting customer complaints.

With Bezos out as Amazon CEO, is this the end of his ominous question-mark emails?

For staff at Amazon.com, the departure of CEO Jeff Bezos may spell the end of one of the company's unusual and, for some managers, frightening practices: the "question-mark" email. Bezos, whose email address is public, receives customer complaints that he then forwards to a ...

Hi! You've reached one of our premium articles. This is available exclusively to subscribers.

It's free to register, and only takes a few minutes.

Once you sign up you'll have unlimited access to the full catalogue of Australia's best business IT content, as well as a daily news bulletin delivered straight to your inbox.

Register now

Already have an account? Log in to read this article.

Got a news tip for our journalists? Share it with us anonymously here.

© 2019 Thomson Reuters. Click for Restrictions.

Tags:

amazon bezos email leadership mark question training & development

Partner Content

ctrl:cyber strengthens sovereign cyber capability with elevenM acquisition

Promoted Content ctrl:cyber strengthens sovereign cyber capability with elevenM acquisition

AI Goals for 2026: What Every Organisation Should Prioritise

Promoted Content AI Goals for 2026: What Every Organisation Should Prioritise

Beyond Compliance: How Australia's Aged Care Reforms Create an Innovation Imperative

Partner Content Beyond Compliance: How Australia's Aged Care Reforms Create an Innovation Imperative

Empowering Sustainability: Schneider Electric's Commitment to Driving Customer Success

Partner Content Empowering Sustainability: Schneider Electric's Commitment to Driving Customer Success

Sponsored Whitepapers

Uncomplicate IT Service Delivery with AI Agents

Uncomplicate IT Service Delivery with AI Agents

Getting ahead of the tech: what’s next for Australian organisations in digital transformation

Getting ahead of the tech: what’s next for Australian organisations in digital transformation

Fintech compliance made fast and secure

Fintech compliance made fast and secure

How to evaluate SIEM solutions Safeguarding your future Get a demo Download guide

How to evaluate SIEM solutions Safeguarding your future Get a demo Download guide

2025 Security operations insights: Three-quarters of security leaders need something new in SIEM

2025 Security operations insights: Three-quarters of security leaders need something new in SIEM

Events

Most Read Articles

Beyond Bank's CIO exits

Beyond Bank's CIO exits

Transport for NSW lands two NBN Co data leaders

Transport for NSW lands two NBN Co data leaders

Westpac CIO to retire this year

Westpac CIO to retire this year

nib's group CIO of 13 years leaves

nib's group CIO of 13 years leaves

Sydney-based AI-cloud waste startup raises $3m

Sydney-based AI-cloud waste startup raises $3m

Brennan uses NiCE to modernise its contact centre

Brennan uses NiCE to modernise its contact centre

Impact Awards: Tecala slashes customer response times for fintech IQumulate

Impact Awards: Tecala slashes customer response times for fintech IQumulate

Interactive introduces private cloud platform

Interactive introduces private cloud platform

Digital61 expands cybersecurity portfolio

Digital61 expands cybersecurity portfolio

Most popular tech stories