The ACCC discovered the discrepancy after a customer purchased a phone at a JB Hi-Fi store at Westfield Kotara and found it loaded with an existing user's contacts and video clips.
JB Hi-Fi claims a "procedural error" saw returned mobile phones inadvertently mixed with new stock rather than being returned to the supplier.
JB Hi-Fi has now undertaken to publish corrective advertising and refund or replace any phone purchased at the Kotara Westfield between January and August 2008.
.jpg&h=140&w=231&c=1&s=0)
.jpg&h=140&w=231&c=1&s=0)
iTnews State of Data & AI Breakfast
Forrester's AI Forum Sydney
The 2026 iAwards
.jpg&w=120&c=1&s=0)
Integrate 2026
Security Exhibition & Conference
_(1).jpg&h=140&w=231&c=1&s=0)
