JB Hi-Fi caught selling used phones as new

By
Follow google news

JB Hi-Fi claims a 'procedural error' led to one of its stores selling used mobile phones as new - a glitch that has seen the retailer dragged over the coals by the Australian Consumer and Competition Commission.

The ACCC discovered the discrepancy after a customer purchased a phone at a JB Hi-Fi store at Westfield Kotara and found it loaded with an existing user's contacts and video clips.

JB Hi-Fi caught selling used phones as new

JB Hi-Fi claims a "procedural error" saw returned mobile phones inadvertently mixed with new stock rather than being returned to the supplier.

JB Hi-Fi has now undertaken to publish corrective advertising and refund or replace any phone purchased at the Kotara Westfield between January and August 2008.

Add iTnews as your trusted source

Add iTnews As Your Trusted Source Add iTnews As Your Trusted Source
Got a news tip for our journalists? Share it with us anonymously here.
Tags:
hardwarehifijbmobilenewphoneused

SPONSORED RESOURCES

Accelerate AI adoption with a cloud-first strategy
Accelerate AI adoption with a cloud-first strategy
Can your organisation prove its AI is trustworthy?
Can your organisation prove its AI is trustworthy?
AI Security Readiness
AI Security Readiness
Forcepoint AI Data Security
Forcepoint AI Data Security
How much open-source malware can you really prevent?
How much open-source malware can you really prevent?

Events

Most Read Articles

Google says it has cracked a quantum computing challenge

Google says it has cracked a quantum computing challenge
Google plans first test of AI chips in space

Google plans first test of AI chips in space
Australia considers banning the use of smart glasses in government buildings

Australia considers banning the use of smart glasses in government buildings
Optus may ban smart glasses in stores, offices

Optus may ban smart glasses in stores, offices
techpartner.news logo
Alceon takes majority stake in Engage Squared
Alceon takes majority stake in Engage Squared
Ingram Micro appoints Becs Paterson as NZ partner sales leader
Ingram Micro appoints Becs Paterson as NZ partner sales leader
Victoria sets new data centre rules on power, location and community investment
Victoria sets new data centre rules on power, location and community investment
John Ieraci swaps Telstra for Vocus
John Ieraci swaps Telstra for Vocus
Tourism Australia seeks partner for BI, data and AI work
Tourism Australia seeks partner for BI, data and AI work

Log In

  |  Forgot your password?