The ACCC discovered the discrepancy after a customer purchased a phone at a JB Hi-Fi store at Westfield Kotara and found it loaded with an existing user's contacts and video clips.
JB Hi-Fi claims a "procedural error" saw returned mobile phones inadvertently mixed with new stock rather than being returned to the supplier.
JB Hi-Fi has now undertaken to publish corrective advertising and refund or replace any phone purchased at the Kotara Westfield between January and August 2008.
.png&h=140&w=231&c=1&s=0)
_(22).jpg&h=140&w=231&c=1&s=0)
_(26).jpg&w=100&c=1&s=0)
iTnews Executive Retreat - Security Leaders Edition
_(1).jpg&h=140&w=231&c=1&s=0)
