A recent survey from J.D. Power and Associates ranked the iPhone as the top smartphone handset in customer satisfaction.
The firm polled handset owners in a number of categories such as operation, battery life, design and features. The results were then compiled into a 1,000 point system and ranked by vendor.
Apple claimed the top spot with a score of 791 out of 1,000. LG came in second with a score of 772, followed by Samsung with 759. LG also fared well in the traditional handset category, claiming the top spot with a score of 733.
This is the second customer satisfaction win Apple has garnered in recent weeks. Earlier this month the company was singled out for its PC business by analyst firm Forrester.
The news also comes as Apple celebrates hitting a milestone in its online App Store service. Last week the store served up its one billionth software download.
The company hopes that both the downloads and accolades for the iPhone will continue into the summer when the company plans to launch version 3.0 of the iPhone firmware.
iPhone takes customer satisfaction crown
By
Shaun Nichols
on May 1, 2009 1:42PM
Apple has claimed an important award for customer satisfaction.
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