Finalists revealed for iTnews federal government CIO of the year

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Finalists revealed for iTnews federal government CIO of the year

Who will take the crown?

For the first time, iTnews has split its government category into two to allow both federal and state/local organisations to shine, after an oversubscribed group of stellar entries last year.

This year's three federal candidates proved why 'digital disruption' is the flavour of the moment in Canberra.

One - faced with a no longer-sustainable business model - sought to bring his organisation to its customers, by taking on a huge technological and cultural challenge.

Another recognised the substantial benefits involved in moving to an anywhere, any time approach for field operations.

And the third embraced the power of the public to make the reporting of cybercrime incidents more holistic and transparent for the benefit of the wider nation.

Please join us in congratulating:


Andrew Walduck - Australia Post

Building Future Ready IT

Australia Post is the first to acknowledge it desperately needed a change in direction. The speed of decline in its traditional mail business meant the country's postal body needed to adapt or die.

Enter Building Future Ready IT, a project defined by ambition and risk, and which formed a key pillar of the organisation's restructure into a digital business. This massive project touched every facet of AusPost's IT landscape over five years and required 63 individual elements across five streams to come together to deliver its goals.

Walduck has taken AusPost to where its customers are through initiatives like the Digital Mailbox and an internal digital delivery centre offering online and mobile-based services. The organisation has reaped an impressive return on investment as a result, and digital channels now contribute a weighty portion of the organisation's overall revenue.

The project is a great example of IT-driven innovation changing the business as a whole.

Graham Gathercole - Department of Agriculture

Service delivery modernisation

Until this year, Agriculture staff were forced to operate with pen and paper when out in the field, and return to their desk to enter in their assessment data.

Equipping 2500 field staff with a HP Windows 8 tablet has meant paperwork that used to be processed in 24 hours can now take less than 15 minutes, and imported goods that would take up to 48 hours to be cleared can now be processed on the spot.

Cutting down these lengthy business processes is estimated to result in big annual savings for both the department and its clients, who can now transact online (instead of through fax and email). The relative simplicity of the project doesn't detract from the huge benefits it is set to deliver to the organisation.


Nicole Rose - CrimTrac


The Australian Cybercrime Online Reporting Network (ACORN) launched as a multi-departmental effort aimed at triaging reports of cybercrime and crowdsourcing cybercrime data.

It represents the first time state and federal police have been able to access a national view of the online crime affecting Australians, data which can be used to inform the most suitable response to the threats.

Despite some early hiccups, the project deserves kudos for attempting to paint a whole-of-country view of cybercrime - with both public and private sector data - rather than focussing on isolated incidents.

The success of the project will ultimately be determined by ACORN's visibilty amongst the citizens and businesses inputting data.

Voting will now commence for members of the iTnews LinkedIn CIO Group. If you're a CIO but not a member, head on over and request to join today.

Winners will be announced at the 8th CIO Strategy Summit on February 17 at the Grand Hyatt Melbourne.

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