As a general rule, airports are very well monitored places.
Closed-circuit television cameras track the movements of travellers, staff and assets in and around airports, compiling a massive amount of potentially useful data in the meantime.
Most of the time, that footage is used to make sure nothing untoward is happening.
Queensland Airports Limited, however, has signed on 28 partners as part of a video analytics project to better understand physical movement patterns to provide a better experience for travellers, retailers and other stakeholders.
The analytics platform was developed in conjunction with Southern Cross University, and was able to use data captured from Queensland Airports’ legacy network of CCTV cameras.
Insights derived from the platform are a low-cost, unobtrusive and real-time.
Since Queensland Airports operates four different airports across the state, including the Gold Coast (which has a growing international flights component), it’s hoped the video analytics platform will continue to deliver dynamic and insightful opportunities to maximise value.
Further avenues to develop the platform are also being explored, including use cases coming out of Southern Cross University’s Innovation Challenge and Digital Enterprise Lab.