Amazon's corporate workforce may shrink as AI takes over routine tasks

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Currently using it internally to enhance efficiency and customer experience.

Amazon's corporate workforce may shrink as AI takes over routine tasks
The roll-out of generative AI and agents will reduce Amazon's total corporate workforce in the next few years, Andy Jassy, CEO of the online retailer, said in a note to employees. Artificial intelligence is reshaping the global workforce by automating routine and repetitive tasks, and industry ...

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