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Home
Digital Nation
Emerging Tech
Emerging Tech
Colonial First State brings AI to its FirstTech function
Works to improve accuracy of answers to complex financial questions.
Kate Weber
Mar 20 2025 11:41AM
Emerging Tech
Medibank eyes Gen AI rollout to support shortened work weeks
Could be a "massive win" for the employee experience.
Kate Weber
Mar 13 2025 2:04PM
Emerging Tech
Uniting launches first in-house generative AI tool
With broader plans to embrace AI technology.
Kate Weber
Mar 13 2025 7:02AM
Software
P&N Group takes "conservative" AI approach for its customer and staff experience
Has a "crawl, walk and run" mindset.
Kate Weber
Mar 6 2025 1:48PM
Emerging Tech
Case study: NGM Group plots next steps for better agent experience
Looks at 'copilots' and other AI-based tools.
Kate Weber
Mar 6 2025 1:41PM
Emerging Tech
Virgin Australia to bring conversational AI into contact centres
For guests and Velocity members.
Kate Weber
Feb 27 2025 6:44AM
Emerging Tech
Ramsay Health Care pilots AI-powered clinical documentation tool
Reduces time spent on manual notetaking in clinical settings.
Kate Weber
Feb 18 2025 6:39AM
Software
NSW DCS looks to GenAI for inclusive service, info access
Multilingual capabilities attractive, but need work.
Kate Weber
Dec 19 2024 11:41AM
Emerging Tech
UNSW ramps up AI capabilities with ChatGPT trial
Will determine future ecosystem integration.
Eleanor Dickinson
Dec 19 2024 6:36AM
Software
Optus lands CBA's Jesse Arundell for its new AI division
Emerging tech leader makes switch.
Eleanor Dickinson
Dec 11 2024 6:30AM
Software
Case Study: University of Newcastle taps VR speech therapy programs
Offers field experience.
Kate Weber
Nov 21 2024 1:48PM
Emerging Tech
Macquarie Group rolls out GenAI chat tool globally
Has about 5000 active users each week.
Kate Weber
Nov 21 2024 6:35AM
Emerging Tech
Coles Group doubles down on digital
Adds further digital features, pursues multiple avenues of innovation.
Kate Weber
Nov 19 2024 6:35AM
Digital Nation
Case Study: Barbeques Galore enhances in-store and online channels
For both in-store and online consumers.
Kate Weber
Oct 10 2024 2:13PM
Emerging Tech
US nuclear plants won't power up Big Tech's AI ambitions right away
Massive electricity needs spur urgent discussions.
Laila Kearney and Timothy Gardner
Sep 25 2024 4:07PM
Emerging Tech
Alinta Energy to be transparent with AI
Build trust and go slow.
Digital Nation Staff
Sep 23 2024 3:02PM
Emerging Tech
Defence to migrate 100,000 ADF personnel to new HR tool
As part of ERP overhaul that will now take until 2030 to complete.
Eleanor Dickinson
Sep 23 2024 12:06PM
Emerging Tech
Australia's RBA to prioritise wholesale CBDC work over retail
A top policymaker said on Wednesday.
Staff Writer
Sep 18 2024 10:43AM
Emerging Tech
TAL Australia tackles AI amongst staff first
Before shifting to customers.
Digital Nation Staff
Sep 13 2024 5:00PM
Emerging Tech
OpenAI launches new series of AI models with 'reasoning' abilities
Launching its "Strawberry" series of AI models designed to spend more time processing answers to queries in order to solve hard problems.
Katie Paul and Anna Tong
Sep 13 2024 5:24AM
Emerging Tech
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