Business

NSW shakes up core technology outsourcing model

NSW shakes up core technology outsourcing model

Pivots to modular IT services model spanning multiple specialists.
Eleanor Dickinson Sep 17 2025 6:23AM Strategy
Beyond Bank levels up frontline ops with refined data strategy

Beyond Bank levels up frontline ops with refined data strategy

Podcast: with CIO and group executive for technology Stevie-Ann Dovico.
Eleanor Dickinson Sep 15 2025 6:01AM Strategy
University of New England finds permanent CIDO

University of New England finds permanent CIDO

To start in November.
Ry Crozier Sep 12 2025 5:02PM Training & Development
India's IT sector nervous as US proposes outsourcing tax

India's IT sector nervous as US proposes outsourcing tax

Could lead to customers delaying or re-negotiating contracts.
Haripriya Suresh and Urvi Dugar Sep 12 2025 6:47AM Strategy
ING Bank Australia cuts days off rate renegotiation, loan top-ups

ING Bank Australia cuts days off rate renegotiation, loan top-ups

Digitises more of its mortgage processes.
Ry Crozier Sep 12 2025 6:45AM Financial Services
Bendigo Bank set to axe 145 "jobs" in technology division

Bendigo Bank set to axe 145 "jobs" in technology division

Impacting 637 workers.
Eleanor Dickinson Sep 11 2025 12:29PM Financial Services
Lendi Group unveils agentic AI-powered home loan 'guardian'

Lendi Group unveils agentic AI-powered home loan 'guardian'

Wants to be an "AI-native" organisation by mid-2026.
Ry Crozier Sep 11 2025 6:47AM Financial Services
NAB makes cuts to technology and enterprise operations division

NAB makes cuts to technology and enterprise operations division

Second 'big four' bank to reduce staff.
Ry Crozier Sep 10 2025 10:26AM Financial Services
ANZ's technology division to be impacted by planned cuts

ANZ's technology division to be impacted by planned cuts

Bank to cut 3500 staff, 1000 contractors.
Ry Crozier Sep 9 2025 4:28PM Financial Services
SA government begins hunt for new CIO

SA government begins hunt for new CIO

Will craft new government-wide strategy and lead service delivery.
Eleanor Dickinson Sep 8 2025 6:34AM Strategy
Atlassian bets on AI browsers

Atlassian bets on AI browsers

With $936m deal for The Browser Company.
Staff Writer Sep 5 2025 6:07AM Strategy
NSW Digital Minister urges PEXA to improve outage reporting

NSW Digital Minister urges PEXA to improve outage reporting

Follows 35 "significant" disruptions in 2025.
Eleanor Dickinson Sep 3 2025 2:54PM Financial Services
Macquarie Bank shores up AI readiness with 'Knowledge Platform'

Macquarie Bank shores up AI readiness with 'Knowledge Platform'

Built using Google Cloud's infrastructure.
Eleanor Dickinson Sep 1 2025 6:30AM Cloud
Qantas is building a group-wide AI capability

Qantas is building a group-wide AI capability

Aims to taps improve service, cut inflight food waste.
Ry Crozier Aug 28 2025 2:04PM Strategy
ANZ eyes 'compound' gains from GenAI

ANZ eyes 'compound' gains from GenAI

Follows adoption of ServiceNow’s Now Assist.
Eleanor Dickinson Aug 25 2025 6:51AM Financial Services
Parliamentary Services CIO announces exit

Parliamentary Services CIO announces exit

Has been on leave since March.
Eleanor Dickinson Aug 21 2025 6:35AM Strategy
Finance to save $17m by 2029 through IT insourcing

Finance to save $17m by 2029 through IT insourcing

Central Budget Management System under particular scrutiny.
Eleanor Dickinson Aug 20 2025 6:32AM Strategy
Jobs at risk as 'significant' restructure hits ANZ tech teams

Jobs at risk as 'significant' restructure hits ANZ tech teams

Union starts urgent consultations.
Eleanor Dickinson Aug 19 2025 12:33PM Financial Services
IAG uses GenAI to decide whether to send tradies for 'make safe' repairs

IAG uses GenAI to decide whether to send tradies for 'make safe' repairs

Builds model in Google Cloud.
Eleanor Dickinson Aug 18 2025 6:30AM Cloud
Suncorp deploys Duck Creek at AAMI

Suncorp deploys Duck Creek at AAMI

Ahead of broader rollout across Australian insurance businesses.
Ry Crozier Aug 15 2025 6:10AM Financial Services

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