Financial Services

Australia's Big 4 banks 'exit' thousands of suspected mule accounts

Australia's Big 4 banks 'exit' thousands of suspected mule accounts

Detection technology turns up the heat on scammers and intermediaries.
Ry Crozier Dec 23 2024 6:31AM Security
Suncorp moves from AI experimentation to full-scale production

Suncorp moves from AI experimentation to full-scale production

Renews agreement with Microsoft to scale up AI deployments.
Eleanor Dickinson Dec 12 2024 6:27AM Software
CBA pushing to production more often, with fewer incidents

CBA pushing to production more often, with fewer incidents

Credits reversal to its DecSecOps transformation.
Ry Crozier Dec 6 2024 1:46AM Security
Citigroup rolls out AI tools for employees

Citigroup rolls out AI tools for employees

In eight countries initially.
Tatiana Bautzer Dec 6 2024 1:41AM Financial Services
Great Southern Bank eyes virtual branches "in every postcode"

Great Southern Bank eyes virtual branches "in every postcode"

Using resources freed up by technology.
Kate Weber Dec 5 2024 11:29AM Telco/ISP
NAB starts tailoring the output of its AI pair-programming

NAB starts tailoring the output of its AI pair-programming

Uses code transformation on Java apps, expands access across engineering base.
Ry Crozier Dec 5 2024 6:43AM Software
IAG treats generative AI as an "inclusive innovation"

IAG treats generative AI as an "inclusive innovation"

Splits use cases into three categories.
Kate Weber Dec 5 2024 6:41AM Software
CBA's latest cloud optimisation is knowledge access

CBA's latest cloud optimisation is knowledge access

Deploys AI assistant to present engineers with bank-specific answers to questions.
Ry Crozier Dec 4 2024 6:28AM Financial Services
SEC settles with ICBC unit over ransomware attack

SEC settles with ICBC unit over ransomware attack

Imposes no fine.
Staff Writer Dec 4 2024 6:18AM Security
CBA continues building out generative AI capabilities

CBA continues building out generative AI capabilities

Across its operations.
Kate Weber Nov 29 2024 6:42AM Software
Macquarie Group rolls out GenAI chat tool globally

Macquarie Group rolls out GenAI chat tool globally

Has about 5000 active users each week.
Kate Weber Nov 21 2024 6:35AM Financial Services
QBE Insurance harnesses data to boost staff experience

QBE Insurance harnesses data to boost staff experience

Runs data collection more frequently, feeds analysis up to leaders.
Kate Weber Nov 13 2024 6:34AM Financial Services
ESSSuper takes on tech outsourcer Iress in contract dispute

ESSSuper takes on tech outsourcer Iress in contract dispute

Engagement intended to improve online services.
Ry Crozier Nov 11 2024 11:42AM Software
Seven percent of ANZ code in past six months generated by AI

Seven percent of ANZ code in past six months generated by AI

Follows adoption of GitHub Copilot last year.
Eleanor Dickinson Nov 11 2024 6:39AM Software
NAB tech spending drives up capex

NAB tech spending drives up capex

Includes investments in infrastructure, cyber security and data systems.
Eleanor Dickinson Nov 7 2024 4:13PM Security
Suncorp sets sights on new ERP

Suncorp sets sights on new ERP

Implements new human resources and financial management platforms.
Eleanor Dickinson Nov 7 2024 8:40AM Software
AMP hires leader for small business digital unit

AMP hires leader for small business digital unit

New unit to launch in early 2025.
Eleanor Dickinson Nov 4 2024 1:35PM Software
Westpac ramps up its Unite technology simplification

Westpac ramps up its Unite technology simplification

Consolidates number of initiatives under multi-year program.
Ry Crozier Nov 4 2024 12:45PM Software
ANZ to set up group-wide data and analytics function, CDAO role

ANZ to set up group-wide data and analytics function, CDAO role

To oversee data strategy, engineering and AI.
Ry Crozier Oct 30 2024 4:02PM Software
AMP hones digital engagement to drive member growth

AMP hones digital engagement to drive member growth

In its superannuation and investments business.
Kate Weber Oct 28 2024 12:21PM Financial Services

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