Velvet-Belle Templeman

Velvet-Belle Templeman is the Publishing Director of nextmedia's B2B division for technology publications iTnews, Digital Nation and techpartner.news (formerly CRN Australia).

She joined nextmedia in 2021 to launch Digital Nation Australia as its lead journalist, and later became group commercial editor for B2B. Velvet-Belle has also worked as a journalist at Which-50.com and as a content producer at Boardroom Media.

Recent articles by Velvet-Belle Templeman

Case Study: Vivid Property Services relies on custom built ERP system

Case Study: Vivid Property Services relies on custom built ERP system

Critical to business resilience.
Andrew Birmingham , Velvet-Belle Templeman Feb 14 2022 11:24AM Emerging Tech
Canteen invests in AI to improve donor attrition

Canteen invests in AI to improve donor attrition

Shifts to outbound calling.
Velvet-Belle Templeman Feb 11 2022 11:19AM Emerging Tech
Case Study: BizCover augments the agent experience

Case Study: BizCover augments the agent experience

Invests in Genesys and Salesforce.
Velvet-Belle Templeman Feb 10 2022 11:24AM Marketing
The other ‘CTO’: The emerging role of the chief transformation officer

The other ‘CTO’: The emerging role of the chief transformation officer

Orchestrating strategy, operations, customer and people.
Velvet-Belle Templeman Feb 9 2022 4:21PM HR
Case Study: PlayHQ leverages graph technologies for sports administration

Case Study: PlayHQ leverages graph technologies for sports administration

Deploys Neo4j and Snowflake.
Velvet-Belle Templeman Feb 9 2022 1:05PM Marketing
Covid accelerated contact centre digitalisation, but Australia still lags says Auscontact chief

Covid accelerated contact centre digitalisation, but Australia still lags says Auscontact chief

Best-in-class investing in wellbeing training.
Velvet-Belle Templeman Feb 8 2022 1:36PM HR
COVER STORY: From cost control to customer fanatics, AI is transforming the contact centre

COVER STORY: From cost control to customer fanatics, AI is transforming the contact centre

Role increased in complexity and sophistication.
Velvet-Belle Templeman Feb 8 2022 7:00AM Emerging Tech
Village Roadshow invests in AI and ML to improve contact centre customer service

Village Roadshow invests in AI and ML to improve contact centre customer service

30 hrs of manual work automated per week.
Velvet-Belle Templeman Feb 7 2022 2:55PM Emerging Tech
Connecting dispersed teams using digital: Aesop

Connecting dispersed teams using digital: Aesop

Data at its core.
Velvet-Belle Templeman Feb 4 2022 12:47PM HR
Virtual care delivers mental health benefits: CEDA

Virtual care delivers mental health benefits: CEDA

About more than telehealth.
Velvet-Belle Templeman Feb 3 2022 3:28PM Emerging Tech
Case Study: How the ASX’s emergency response plan kept markets open in a crisis

Case Study: How the ASX’s emergency response plan kept markets open in a crisis

Prepared in the face of a pandemic.
Andrew Birmingham , Velvet-Belle Templeman Feb 3 2022 12:16PM Emerging Tech
Microsoft-Activision deal under Federal Trade Commission review

Microsoft-Activision deal under Federal Trade Commission review

Scrutinise its effect on competition.
Velvet-Belle Templeman Feb 2 2022 1:00PM Emerging Tech
Maintaining engagement in the 3rd year of pandemic fatigue

Maintaining engagement in the 3rd year of pandemic fatigue

Leadership put to the test.
Andrew Birmingham , Velvet-Belle Templeman Feb 2 2022 10:47AM HR
COVER STORY: How Covid exposed the limitations of business continuity planning

COVER STORY: How Covid exposed the limitations of business continuity planning

Australia had a two-year head start. Should we have been better prepared?
Andrew Birmingham , Velvet-Belle Templeman Feb 2 2022 9:47AM Governance
Sony buys Halo and Destiny videogame developer Bungie for US$3.6 billion

Sony buys Halo and Destiny videogame developer Bungie for US$3.6 billion

Will remain an independent subsidiary post-acquisition.
Velvet-Belle Templeman Feb 1 2022 10:26AM Finance
Biden government plans February release for crypto regulatory executive order

Biden government plans February release for crypto regulatory executive order

SEC widens definition of security exchanges.
Velvet-Belle Templeman Jan 28 2022 1:10PM Governance
Analytics maturity rising to achieve ESG goals: Melbourne Business School and Kearney

Analytics maturity rising to achieve ESG goals: Melbourne Business School and Kearney

Strategies vary between the E, S and G.
Velvet-Belle Templeman Jan 28 2022 10:15AM Marketing
Juniper Research names Shanghai the world’s no. 1 smart city

Juniper Research names Shanghai the world’s no. 1 smart city

Shanghai’s Citizen Cloud stood out.
Velvet-Belle Templeman Jan 26 2022 7:00AM Emerging Tech
Scaling ESG outcomes with sustainable technologies: Gartner

Scaling ESG outcomes with sustainable technologies: Gartner

Framework for executives to build a sustainable business.
Velvet-Belle Templeman Jan 25 2022 9:58AM Governance
Household spending at its highest since 2017: CBA

Household spending at its highest since 2017: CBA

Gains in travel, transport and retail.
Velvet-Belle Templeman Jan 24 2022 7:00AM Finance

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