Ry Crozier

Editor-in-Chief

Ry Crozier has reported on the technology sector for 25 years.

Crozier re-joined iTnews in 2015, after previous stints as a journalist at the University of New South Wales and Electronics News.

Recent articles by Ry Crozier

David Jones transforms customer service to meet online growth

David Jones transforms customer service to meet online growth

Re-platforms to a mix of Amazon Connect and Salesforce.
Ry Crozier Jul 16 2020 6:58AM Cloud
AGL Energy under new technology leadership from mid-August

AGL Energy under new technology leadership from mid-August

As Simon Moorfield departs for Transurban.
Ry Crozier Jul 15 2020 12:13PM Strategy
Ausgrid drives to complete 'HR Essentials' transformation

Ausgrid drives to complete 'HR Essentials' transformation

Based on deployment of SAP SuccessFactors.
Ry Crozier Jul 15 2020 7:16AM Projects
Windows DNS servers susceptible to wormable 17-year-old SigRed flaw

Windows DNS servers susceptible to wormable 17-year-old SigRed flaw

Admins urged to patch.
Juha Saarinen , Ry Crozier Jul 15 2020 7:10AM Security
NAB groups three-tier apps to automatically move them into Azure

NAB groups three-tier apps to automatically move them into Azure

Reveals rules to determine how cloud is configured for its apps and workloads.
Ry Crozier Jul 14 2020 12:49PM Financial Services
NAB to move '1000 apps in 1000 days' into Azure

NAB to move '1000 apps in 1000 days' into Azure

As Microsoft finally muscles its way into the multi-cloud.
Ry Crozier Jul 14 2020 7:02AM Financial Services
Kmart Australia deploys "large-scale" Android Voice solution for fulfilment

Kmart Australia deploys "large-scale" Android Voice solution for fulfilment

Will help it meet surge in orders.
Ry Crozier Jul 14 2020 6:33AM Projects
Westpac brings its branch network closer to cloud

Westpac brings its branch network closer to cloud

Exclusive: All traffic no longer routed through Sydney.
Ry Crozier Jul 14 2020 12:01AM Financial Services
Afterpay CTO switches to NAB's UBank

Afterpay CTO switches to NAB's UBank

Appointed CIO of 'UBank and Enabling Functions'.
Ry Crozier Jul 13 2020 2:31PM Financial Services
AGL Energy finds its new CISO

AGL Energy finds its new CISO

Promoted from within.
Ry Crozier Jul 13 2020 12:08PM Security
Dial Before You Dig bring Deloitte, Esri into digital transformation

Dial Before You Dig bring Deloitte, Esri into digital transformation

Next-generation platform due in second half of 2021.
Ry Crozier Jul 13 2020 11:59AM Digital & Disruption
Woolworths identifies stores with stock in chats initiated from Google Search, Maps

Woolworths identifies stores with stock in chats initiated from Google Search, Maps

Makes pair of Australian and global 'firsts'.
Ry Crozier Jul 13 2020 6:55AM Cloud
Australia Post road tests its transformation scope with staff first

Australia Post road tests its transformation scope with staff first

Uses the same software to manage COVID-related fatigue.
Ry Crozier Jul 13 2020 6:54AM Cloud
Australia's anti-encryption laws need judicial oversight: INSLM

Australia's anti-encryption laws need judicial oversight: INSLM

Long awaited 316-page review published.
Ry Crozier Jul 9 2020 4:48PM Security
Telstra to have Australian agents answer all inbound calls from 2022

Telstra to have Australian agents answer all inbound calls from 2022

Contact centre mix changes made in COVID to become permanent.
Ry Crozier Jul 9 2020 2:32PM Telco/ISP
Domino's Pizza loses its group CIO to ANZ

Domino's Pizza loses its group CIO to ANZ

Terry Powell heads back into finance IT.
Ry Crozier Jul 9 2020 11:57AM Training & Development
Vocus fibre cable cut in South Australia

Vocus fibre cable cut in South Australia

Appears to be behind east-west connectivity issues.
Ry Crozier Jul 9 2020 11:56AM Telco/ISP
SUSE buys Kubernetes player Rancher Labs

SUSE buys Kubernetes player Rancher Labs

Months after investment round led by Telstra Ventures.
Ry Crozier Jul 9 2020 11:29AM Software
NBN Co to cut 800 staff by end of 2020

NBN Co to cut 800 staff by end of 2020

Unveils plans for post-build internal restructure.
Ry Crozier Jul 8 2020 4:00PM Telco/ISP
NBN Co's final build push includes 25k premises that fell through the cracks

NBN Co's final build push includes 25k premises that fell through the cracks

Due to overlap in responsibilities with Telstra.
Ry Crozier Jul 8 2020 1:25PM Telco/ISP

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