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ACMA to test if Australians really are more satisfied with telcos
National survey to be conducted ahead of TCP review.
Paris Cowan
Jan 7 2016 11:05AM
Telco/ISP
ACCAN continues push for real-time data alerts
Consumer group unsatisfied with ACMA concession.
James Hutchinson
Jul 12 2012 7:00AM
Telco/ISP
Telcos given six weeks to improve customer service
ACMA accepts revised code.
James Hutchinson
Jul 11 2012 11:11AM
Telco/ISP
ACMA sets June deadline for consumer code
Third revision down to the wire.
James Hutchinson
Jun 12 2012 7:00AM
Telco/ISP
ACMA cold on revised customer service code
Regulator threatens direct intervention.
James Hutchinson
Apr 18 2012 12:55PM
Telco/ISP
Telstra issues mobile alerts for voice, SMS
No real-time alerts yet.
Staff Writers
Nov 21 2011 1:51PM
Telco/ISP
Telcos, consumer bodies tussle on self-regulation
For industry interests or public?
James Hutchinson
Oct 28 2011 12:41PM
Telco/ISP
Telstra lays out true cost of service plans
Primus and VHA to follow suit.
James Hutchinson
Jul 26 2011 11:38AM
Telco/ISP
ACMA intervenes on telco complaints
Large telcos to directly report customer complaints
James Hutchinson
,
Staff Writers
Jun 1 2011 2:56PM
Telco/ISP
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