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ACMA to test if Australians really are more satisfied with telcos

ACMA to test if Australians really are more satisfied with telcos

National survey to be conducted ahead of TCP review.
Jan 7 2016 11:05AM
ACCAN continues push for real-time data alerts

ACCAN continues push for real-time data alerts

Consumer group unsatisfied with ACMA concession.
Jul 12 2012 7:00AM
Telcos given six weeks to improve customer service

Telcos given six weeks to improve customer service

ACMA accepts revised code.
Jul 11 2012 11:11AM
ACMA sets June deadline for consumer code

ACMA sets June deadline for consumer code

Third revision down to the wire.
Jun 12 2012 7:00AM
ACMA cold on revised customer service code

ACMA cold on revised customer service code

Regulator threatens direct intervention.
Apr 18 2012 12:55PM
Telstra issues mobile alerts for voice, SMS

Telstra issues mobile alerts for voice, SMS

No real-time alerts yet.
Nov 21 2011 1:51PM
Telcos, consumer bodies tussle on self-regulation

Telcos, consumer bodies tussle on self-regulation

For industry interests or public?
Oct 28 2011 12:41PM
Telstra lays out true cost of service plans

Telstra lays out true cost of service plans

Primus and VHA to follow suit.
Jul 26 2011 11:38AM
ACMA intervenes on telco complaints

ACMA intervenes on telco complaints

Large telcos to directly report customer complaints
Jun 1 2011 2:56PM

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