service level agreement
Opinion: Time for Amazon to pay up over outage
The future of AWS hangs on how Amazon responds to the Easter outage.
Apr 28 2011 7:00PM
Opinion: Time for Amazon to pay up over outage
The future of AWS hangs on how Amazon responds to the Easter outage.
Apr 28 2011 2:38PM
Google to drop 'scheduled maintenance' clause
Chases extra 0.09 percent uptime.
Jan 17 2011 7:30AM
Analyst: Chargeback too complex for most IT shops
Fine in theory, difficult in reality.
Mar 25 2010 2:22PM
