service level agreement

Opinion: Time for Amazon to pay up over outage

Opinion: Time for Amazon to pay up over outage

The future of AWS hangs on how Amazon responds to the Easter outage.
Brett Winterford Apr 28 2011 7:00PM Security
Opinion: Time for Amazon to pay up over outage

Opinion: Time for Amazon to pay up over outage

The future of AWS hangs on how Amazon responds to the Easter outage.
Brett Winterford Apr 28 2011 2:38PM Strategy
Google to drop 'scheduled maintenance' clause

Google to drop 'scheduled maintenance' clause

Chases extra 0.09 percent uptime.
Liam Tung Jan 17 2011 7:30AM Networking
Analyst: Chargeback too complex for most IT shops

Analyst: Chargeback too complex for most IT shops

Fine in theory, difficult in reality.
Brett Winterford Mar 25 2010 2:22PM Strategy

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