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Home
child support
child support
DHS claims urgent child support IT problems fixed
But wider overhaul remains postponed.
Justin Hendry
May 30 2019 12:30PM
Strategy
Human Services told to fix broken child support IT system immediately
Does not achieve core outcomes of the original business case: Deloitte review.
Justin Hendry
May 23 2019 7:20AM
Strategy
Centrelink wants new software to learn why it annoys customers
System to collect, track feedback.
Justin Hendry
Mar 11 2019 12:30PM
Strategy
Deloitte to upgrade DHS child support system
But which system remains unclear.
Justin Hendry
Aug 27 2018 12:00PM
Strategy
DHS boots staff off new SAP child support system
While it considers way forward.
Justin Hendry
Aug 13 2018 11:10AM
Strategy
DHS spends big to find child support system answers
Scope of Deloitte review expands.
Justin Hendry
Jul 3 2018 12:02PM
Strategy
DHS reveals cause of child support system outage
WAN optimisation conflicts with old system.
Justin Hendry
Jun 1 2018 1:26PM
Strategy
DHS used up child support system project budget two years ago
Forced to rely on BAU funds.
Justin Hendry
Apr 27 2018 6:53AM
Strategy
How DHS staff got stuck using two child support systems
And spent $102 million in the process.
Justin Hendry
Mar 23 2018 2:00PM
Strategy
Human Services scores $580 million ICT revamp
Budget 2011: Centrelink, Medicare land $373.6 million over four years to integrate ICT infrastructure.
John Hilvert
May 10 2011 8:10PM
Financial Services
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