centrelink

Infosys scores another $40m for Centrelink payments engine build

Infosys scores another $40m for Centrelink payments engine build

Overhaul costs hit $200m.
Justin Hendry Feb 24 2021 6:57AM Strategy
Centrelink IT overhaul spend hits $1 billion as WPIT enters final leg

Centrelink IT overhaul spend hits $1 billion as WPIT enters final leg

Seven-year project has saved $278 million so far.
Justin Hendry Jan 12 2021 6:58AM Strategy
Govt settles robodebt class action, agrees to pay $112m in compensation

Govt settles robodebt class action, agrees to pay $112m in compensation

On day of planned trial.
Justin Hendry Nov 16 2020 3:04PM Strategy
Reading the tea leaves: How Services Australia used analytics during Covid

Reading the tea leaves: How Services Australia used analytics during Covid

Key to Centrelink online services, telephony fixes.
Justin Hendry Nov 13 2020 6:55AM Strategy
Services Australia repurposed a years-old ID solution to meet Covid demand

Services Australia repurposed a years-old ID solution to meet Covid demand

'Connected ID' fills the gap.
Justin Hendry Nov 5 2020 1:13PM Security
First payments now flowing through Centrelink's SAP payments platform

First payments now flowing through Centrelink's SAP payments platform

'Payment Utility' replaces ISIS for parenting allowance, pensions.
Justin Hendry Nov 3 2020 6:42AM Strategy
Services Australia trials OCR on Centrelink claims

Services Australia trials OCR on Centrelink claims

Capgemini solution accelerates document processing.
Justin Hendry Oct 16 2020 12:51PM Strategy
Centrelink IT overhaul scores $540m for final tranche

Centrelink IT overhaul scores $540m for final tranche

Budget 2020: WPIT allocation surpasses $1.1bn.
Justin Hendry Oct 6 2020 9:50PM Strategy
Centrelink IT system risks 'largely' managed during WPIT overhaul

Centrelink IT system risks 'largely' managed during WPIT overhaul

But original purpose of billion-dollar rebuild in jeopardy, auditor finds.
Justin Hendry Sep 25 2020 12:58PM Strategy
Telstra to block Services Australia SMS phishing scams

Telstra to block Services Australia SMS phishing scams

Launches pilot program.
Justin Hendry Sep 15 2020 3:34PM Strategy
Centrelink's new payments engine enters build phase

Centrelink's new payments engine enters build phase

Infosys completes proof of design, picks up $143m contract.
Justin Hendry Aug 11 2020 6:58AM Strategy
Medicare to reuse Centrelink's new payments calculator

Medicare to reuse Centrelink's new payments calculator

Pegasystems platform to be utilised across Services Australia.
Justin Hendry Jul 7 2020 6:34PM Strategy
Centrelink hit by online income reporting outage

Centrelink hit by online income reporting outage

Both myGov and Centrelink app impacted.
Justin Hendry Jun 11 2020 12:27PM Software
Centrelink IT reformer recognised in Queen's Birthday honours

Centrelink IT reformer recognised in Queen's Birthday honours

Awarded PSM for welfare payments infrastructure.
Justin Hendry Jun 9 2020 3:00PM Strategy
Govt to pay back $721m wrongly raised through robodebt

Govt to pay back $721m wrongly raised through robodebt

Finally bites the bullet.
Justin Hendry May 29 2020 4:01PM Strategy
Centrelink loses welfare payments overhaul chief

Centrelink loses welfare payments overhaul chief

Former Human Services CTO drafted in.
Justin Hendry May 25 2020 5:15PM Strategy
Medicare to share Centrelink's new SAP-based payments platform

Medicare to share Centrelink's new SAP-based payments platform

Legacy platform to finally get the boot.
Justin Hendry Apr 30 2020 6:57AM Strategy
Services Australia doubles myGov capacity again to meet demand

Services Australia doubles myGov capacity again to meet demand

From 150k to 300k concurrent users.
Justin Hendry Apr 20 2020 7:36PM Strategy
Morrison blames Centrelink's legacy stack for welfare claims fiasco

Morrison blames Centrelink's legacy stack for welfare claims fiasco

But says rushed changes will make things worse.
Julian Bajkowski Mar 25 2020 2:22PM Financial Services
myGov logins surpass 3 million in less than 24 hours

myGov logins surpass 3 million in less than 24 hours

And likely to increase as new COVID-19 bans introduced.
Justin Hendry Mar 24 2020 10:46PM Software

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