centrelink
Govt to pay back $721m wrongly raised through robodebt
Finally bites the bullet.
May 29 2020 4:01PM
Centrelink loses welfare payments overhaul chief
Former Human Services CTO drafted in.
May 25 2020 5:15PM
Medicare to share Centrelink's new SAP-based payments platform
Legacy platform to finally get the boot.
Apr 30 2020 6:57AM
Services Australia doubles myGov capacity again to meet demand
From 150k to 300k concurrent users.
Apr 20 2020 7:36PM
Morrison blames Centrelink's legacy stack for welfare claims fiasco
But says rushed changes will make things worse.
Mar 25 2020 2:22PM
myGov logins surpass 3 million in less than 24 hours
And likely to increase as new COVID-19 bans introduced.
Mar 24 2020 10:46PM
myGov still stalling even after capacity tripled to 150,000
"My bad not realising the sheer scale of the decision".
Mar 24 2020 1:25PM
Nothing beats cyber FUD to squander trust and irritate people
Analysis: Plenty of denials, not much service.
Mar 23 2020 11:55PM
Job seekers told to Skype-for-the-dole
But how employment services providers will cope is unclear.
Mar 20 2020 6:30PM
Inside Infosys' complex Centrelink payments calculator overhaul
Project enters week three.
Dec 6 2019 6:50AM
Infosys wins massive Centrelink payments engine deal
Beats IBM, Accenture for crucial WPIT project.
Nov 29 2019 1:30PM
Federal Court bins Robodebt’s defective algorithm
As reviled scheme falters.
Nov 27 2019 10:55PM
NPP upgrades to lessen bank outage fallout
... and Robodebt aberrations.
Oct 29 2019 7:03AM
Services Australia blames dependency on outsourcing, contractors on IT tempo
Defends automated compliance program.
Oct 3 2019 1:23PM
Robodebt collecter owned by company being sued by ACCC
Awarded $3.3 million contract in July.
Sep 24 2019 1:13PM
Robodebt hit by class action
Fresh bid to test automation boundaries in court.
Sep 17 2019 2:53PM
CBA primes app for $10bn welfare payments clawback
Customers ‘nudged’ towards huge pool of lazy cash.
Sep 16 2019 12:44PM
Why public service IT salaries must rise to meet Morrison's service delivery vision
Federal technology recruitment is broken. A rising pay gap and outsourcing are the reasons.
Aug 22 2019 7:05AM
Morrison vows to tame Centrelink IT "beast"
Says $1bn WPIT overhaul must deliver for customers, not just bureaucrats.
Aug 19 2019 1:40PM
Shorten tries to fit new auto-complain plug-in to Robodebt
Crowdsources customer service catastrophe catalogue.
Aug 9 2019 1:09PM
