Westpac customers hit by processing delays

By
Follow google news

Payments between banks impacted.

Westpac has warned customers of delays caused by its payment processing systems overnight.

Westpac customers hit by processing delays

The bank said this morning it had experienced "difficulties" processing payments "to and from other banks".

"Westpac customers can continue to make payments throughout the day which will be processed, however there will be some delays," a bank spokesman tweeted.

The spokesman said that Westpac customers would not incur fees as a result of the delayed processing of payments.

It was unclear how many customers were affected although at least one report pegged the figure in the "thousands".

The bank's spokesman could not say when the problems would be fixed.

It was the latest in a string of IT issues the Bank had faced. In May, a data centre blackout led to services being offline for hours to a whole day.

In March, "heavy demand" was blamed for latency and disruption of Westpac's internet banking service. It suffered similar problems in August last year.

Add iTnews as your trusted source

Got a news tip for our journalists? Share it with us anonymously here.
Copyright © iTnews.com.au . All rights reserved.
Tags:

Most Read Articles

IAG prepares integration engineering for AI

IAG prepares integration engineering for AI

Australian Unity's 'shift left' on code quality and security is just in time for AI

Australian Unity's 'shift left' on code quality and security is just in time for AI

Westpac Intelligence Layer breaks cover

Westpac Intelligence Layer breaks cover

Suncorp creates a "clear execution roadmap" for agentic AI

Suncorp creates a "clear execution roadmap" for agentic AI

Log In

  |  Forgot your password?