Vodafone re-signs Nokia to run network from India

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Four-year extension to long-running contract.

Vodafone Australia has signed long-term managed services partner Nokia Networks to continue running the telco's network operations for four more years.

Vodafone re-signs Nokia to run network from India
Nokia Networks' global delivery centre in India.

Nokia Networks has provided managed services for VHA since 2006. It also supplied the telco with a 3G network in 2004.

The contract extension will see Nokia Networks provide remote network management from its global delivery centre in India.

The company will also provide service management for Vodafone's multi-vendor paging, 2G, 3G and 4G+ networks.

Vodafone declined to comment on the value of the deal, which has been reported to cost around $200 million.

The telco's CTO Benoit Hanssen said the deal would help Vodafone in its goal to provide "best-in-class service experience to customers" - an effort that formed a key plank of the telco's just-completed three-year turnaround effort.

Vodafone has been investing recently to reverse a negative reputation following large-scale network and customer service issues in 2010, and last month declared its three-year turnaround project complete.

It expects to report growth in its user base from this year after stemming its losses somewhat in its most recent full-year results.

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