Vodafone opts to outsource

Telecommunications company Vodafone Australia has announced plans to outsource non-core technology and property operations, as part of its strategy to focus on core business.

There were 107 people affected at Vodafone, 100 of which have accepted positions with the new outsourcing partners, according to a Vodafone statement.

Grahame Maher, managing director at Vodafone Australia, said that the company had gone through a rigorous process to make sure its people would be offered the same employment terms and conditions that they had at Vodafone.

Network access and transmission will be looked after by TCI and AAP Communications Services (AAPCS); processing platforms has been outsourced to Hewlett-Packard Australia; facilities management will be handled by Five D; and applications support has been outsourced to IBM Australia.

Maher said that outsourcing non-core functions would allow it to respond faster to customer needs and give the company greater business efficiencies.