Qualtrics appoints Michael Heitz as ANZ managing director

Qualtrics has appointed Michael Heitz as its managing director for Australia and New Zealand.

In this role, Michael will lead the company’s growing operations across Australia and New Zealand as it works with organisations to help them stay aligned with customers’ and employees’ changing needs.

Heitz brings more than 25 years’ experience building high-performing teams and country operations at organisations including Oracle, Citrix, and Hitachi Data Systems, and across industries and geographies. 

Brigid Archibald, Managing Director for Qualtrics in Asia Pacific and Japan said, “Australia and New Zealand is one of the key markets for Qualtrics globally, and Michael’s appointment is key as we continue to scale our local operations in response to increasing customer demand.

“Heitz is a world-class leader, and his expertise across industries, geographies, and the IT ecosystem will be a great asset to our customers, employees, and partners.”

Commenting on his new role, Michael Heitz, Managing Director Australia & New Zealand, Qualtrics said, “Qualtrics is playing a critical role in helping some of Australia and New Zealand’s most loved brands find and keep customers, and attract, retain, and develop talent.

“The continued growth of Qualtrics and experience management in Australia and New Zealand is a testament to the value our capabilities and expertise brings to all organisations, and it’s a privilege to lead this team as we help our customers build deeper, personal relationships at scale to drive meaningful business outcomes.”

Previously, Heitz was head of Oracle digital cloud Australia, New Zealand and Pacific Islands at Oracle and held that position for close to two years.

The Australian Taxation Office (ATO) recently signed a new multi-year agreement with Qualtrics to optimize and accelerate the Federal Government agency’s service delivery