Atlassian buys outage vendor OpsGenie for $411m

Atlassian has acquired US-based IT incident alerting vendor OpsGenie for US$295 million (A$411 million) while launching its own incident management platform.

OpsGenie's Berkay Mollamustafaoglu and Atlassian's Scott Farquhar

OpsGenie provides an alerting and escalation tool for notifying additional responders whenever there is an outage or downtime, and will be integrated into Atlassian’s new incident management platform, Jira Ops.

“We view the IT market as a major opportunity for Atlassian. We're committed to supporting the needs of IT teams across companies of all sizes, and helping them quickly address service issues is critical,” Atlassian co-founder Scott Farquhar said.

“OpsGenie helps companies react to the flood of alerts they’re receiving in a much smarter way."

Jira Ops aims to combine the alerting and escalation functionality from OpsGenie and Slack’s real-time chat functionality with Atlassian’s Jira project and issue tracking software.

Atlassian in July announced a partnership with Slack after pulling the plug on Stride, the company’s own attempt to compete with Slack and the replacement to its HipChat tool.

"At OpsGenie, we saw an opportunity to help companies whose response to critical IT issues was slowed by inefficient, outdated processes and technology," OpsGenie chief executive Berkay Mollamustafaoglu said.

"We have dramatically grown our customer base to more than 3,000 around the world, and have built an outstanding team. We're excited to join the Atlassian family and continue to help our customers cope with increasingly complex operational challenges."

Atlassian said Jira Ops was now available through its early access program.