Features

Building an adaptive organisation

Building an adaptive organisation

Anticipating customer desires and rapid change are business imperatives.
Simon Sharwood Feb 4 2020 7:00AM Strategy
Actioning insights from trusted data

Actioning insights from trusted data

Advanced analytics have great promise. But finding the data to realise it is hard, and presents ethical challenges.
Simon Sharwood Jan 21 2020 6:50AM Digital & Disruption
Harnessing innovation from the 4th industrial revolution

Harnessing innovation from the 4th industrial revolution

"This is going to impact every operating model."
Simon Sharwood Dec 17 2019 6:55AM Digital & Disruption
Formulating strategies that re-imagine organisations

Formulating strategies that re-imagine organisations

Rather than simplifying processes to cope with rapid change, business should manage complexity with automation and cognitive tools.
Simon Sharwood Dec 10 2019 7:30AM Digital & Disruption
Benchmark Awards 2020: Why digital-driven change is inescapable

Benchmark Awards 2020: Why digital-driven change is inescapable

iTnews' own AI experience proves it.
Simon Sharwood Dec 3 2019 1:56PM Digital & Disruption
For telcos, your call is more important than ever

For telcos, your call is more important than ever

Telstra, Optus and Vodafone know know they’re hard for customers to navigate. So they're betting on digital to make new connections.
Ry Crozier Aug 19 2019 3:40PM Digital Nation
State governments prepare for constant change

State governments prepare for constant change

State and territory governments know that digital can make them more efficient, but their efforts have been mixed and it's unclear if citizens care about the niceties of federation or just want a single services portal for all government services.
Ry Crozier Aug 19 2019 3:39PM Digital Nation
Industrial giants are digitising touch and feel

Industrial giants are digitising touch and feel

Big miners and energy companies like AGL and Woodside have already automated heavy machinery. Now they want to replace the human touch with a “data-driven digital nerve system” that delivers "better than human awareness" of their key assets.  
Ry Crozier Aug 19 2019 3:39PM Digital Nation
Consultants cross the ‘digital authenticity gap’

Consultants cross the ‘digital authenticity gap’

PwC, and EY are building digital skills, fast, because without they know their relevance will wane.
Ry Crozier Aug 19 2019 3:39PM Digital Nation
Councils aim to ‘make liveability easier’

Councils aim to ‘make liveability easier’

From the City of Melbourne to smaller local councils, local government is finding that small digital projects can make a big difference to citizens, and operations.
Ry Crozier Aug 19 2019 3:38PM Digital Nation
Digital is no quick fix for the health system

Digital is no quick fix for the health system

Health operators know that digital technologies can make a big difference to patient care and to back-office admin, but changing long-established practices isn't easy or fast.
Ry Crozier Aug 19 2019 3:38PM Digital Nation
Waiting for the great leap forward in federal government

Waiting for the great leap forward in federal government

Federal government digital transformation efforts are patchy, a symptom of agencies' differing capabilities and mentality that government doesn't have to try hard to win customers.
Ry Crozier Aug 19 2019 3:37PM Digital Nation
The banker's new (digital) clothes

The banker's new (digital) clothes

For Macquarie Bank, NAB, ANZ, HSBC and others, going digital to satisfy customers pitched them into unexpected competition ... for talent.
Ry Crozier Aug 19 2019 3:36PM Digital Nation
The ongoing education revolution

The ongoing education revolution

UNSW, Swinburne University, RMIT and educators at all levels are using digital technology to change experiences in the classroom, and turning to digital marketing to find the next generation of students.
Ry Crozier Aug 19 2019 3:34PM Digital Nation
For retailers, online convenience meets real-world experience

For retailers, online convenience meets real-world experience

Coles and Woolworths know that digital lets traditional retailers create personal experiences, but born-online retailers are fighting back with tech and the human touch.
Ry Crozier Aug 14 2019 1:50PM Digital Nation
Universities prepare to deliver lifetime learning, lifetime engagement

Universities prepare to deliver lifetime learning, lifetime engagement

But in new ways that go way beyond the ancient regime of showing up to hear a lecture.
Simon Sharwood Feb 14 2019 6:03AM Benchmarking Change
Procurement departments can't play chicken in a minefield of risks

Procurement departments can't play chicken in a minefield of risks

Supply chains can ground aircraft or force police to handle irate fried chicken fanciers.
William Maher , Simon Sharwood Jan 29 2019 6:55AM Benchmarking Change
Persistent, unrelenting development is the IT department's new must-have. Here's what counts...

Persistent, unrelenting development is the IT department's new must-have. Here's what counts...

Product managers are the new development managers.
Staff Writers Dec 11 2018 9:07PM Benchmarking Change
HR is being forced to prioritise technology in the war for talent. Here's why...

HR is being forced to prioritise technology in the war for talent. Here's why...

Rapidly shifting work patterns mean HR teams must now be on top of tech to attract and retain crucial talent. Here's why ...
Simon Sharwood Nov 28 2018 1:02PM Benchmarking Change
Finance departments face new challenges

Finance departments face new challenges

As we count down to the 2019 iTnews Benchmark Awards, we consider how technology is changing the role of the finance department.
William Maher Nov 22 2018 12:45PM Benchmarking Change

Log In

  |  Forgot your password?