Business

NAB runs loan deferral calls through speech analytics

NAB runs loan deferral calls through speech analytics

Containerises Deloitte SaaS product to run on its own AWS instance.
Ry Crozier Mar 22 2021 7:07AM Financial Services
Prime Minister's department among agencies to fail cyber security audit

Prime Minister's department among agencies to fail cyber security audit

"Vulnerable" to attack without missing Top Four control.
Justin Hendry Mar 22 2021 7:04AM Strategy
Bunnings uses data to optimise 'drive & collect' ordering service

Bunnings uses data to optimise 'drive & collect' ordering service

Also enables data self-service for supply chain teams.
Ry Crozier Mar 19 2021 12:25PM Strategy
WA gets a new tech minister

WA gets a new tech minister

First change since 2017.
Justin Hendry Mar 19 2021 11:01AM Strategy
ANZx transformation tech lead Chris Venter to exit

ANZx transformation tech lead Chris Venter to exit

Bound for REA Group.
Ry Crozier Mar 19 2021 6:50AM Financial Services
ClubsNSW looks to bridge industry gap with cloud-based HR platform

ClubsNSW looks to bridge industry gap with cloud-based HR platform

Could be used by up to 1150 registered clubs across the state.
Kate Weber Mar 18 2021 5:04PM Strategy
Service Victoria a 'missed opportunity', audit finds

Service Victoria a 'missed opportunity', audit finds

Fails to deliver predicted savings, centralise transactions.
Justin Hendry Mar 18 2021 1:34PM Strategy
Services Australia's IT contractor dependency slammed by union

Services Australia's IT contractor dependency slammed by union

Technology services group now mostly non-APS staff.
Justin Hendry Mar 18 2021 6:55AM Strategy
CBA to become first major bank to launch its own BNPL service

CBA to become first major bank to launch its own BNPL service

Will "complement" existing partnership with Klarna.
Kate Weber Mar 17 2021 11:59PM Financial Services
NSW govt names inaugural AI committee members

NSW govt names inaugural AI committee members

Eleven member expert panel appointed.
Justin Hendry Mar 17 2021 12:33PM Strategy
Bank of Japan must prepare 'thoroughly' on digital currency

Bank of Japan must prepare 'thoroughly' on digital currency

Ahead of experiments this year.
Leika Kihara Mar 17 2021 12:13PM Financial Services
CSIRO to centralise its digital transformation efforts

CSIRO to centralise its digital transformation efforts

Cites a lack of cohesion and coordination in its current approach.
Kate Weber Mar 17 2021 6:59AM Strategy
ANZ transforms BI in its finance function

ANZ transforms BI in its finance function

Chases improvements for 6500 users.
Ry Crozier Mar 17 2021 6:58AM Financial Services
Nokia to cut up to 10,000 jobs over next two years

Nokia to cut up to 10,000 jobs over next two years

To invest more in research capabilities.
Supantha Mukherjee and Essi Lehto Mar 17 2021 6:48AM Networking
Govt urged to bring Veterans' Affairs dept IT back in-house

Govt urged to bring Veterans' Affairs dept IT back in-house

CPSU wants Services Australia shared services arrangement reviewed.
Justin Hendry Mar 16 2021 12:46PM Strategy
Tesla names Musk 'Technoking'

Tesla names Musk 'Technoking'

In cryptic regulatory filing.
Staff Writer Mar 16 2021 7:09AM Training & Development
ATO taps iProov for myGovID face verification

ATO taps iProov for myGovID face verification

Public beta planned for mid-year.
Justin Hendry Mar 16 2021 6:57AM Strategy
SBS begins its CTO search

SBS begins its CTO search

Following the departure of Noel Leslie last year.
Kate Weber Mar 16 2021 6:45AM Training & Development
Harris Scarfe invests in customer data platform

Harris Scarfe invests in customer data platform

Spotlight-owned retailer moves away from 'blast, blast, blast' email marketing.
Kate Weber Mar 15 2021 12:48PM Strategy
NSW Customer Service dept hunts CISO for 'expanded' role

NSW Customer Service dept hunts CISO for 'expanded' role

Leadership position elevated.
Justin Hendry Mar 15 2021 6:55AM Training & Development

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