Recent articles by Staff Writers

Australian call centres not bothered by Do Not Call Register

Australian call centres not bothered by Do Not Call Register

While the Federal Government’s Do Not Call Register has celebrated its first year in operation with news it has amassed 2.3 million telephone numbers to its list, findings from Dimension Data reveal that it has had little effect on Australia’s largest contact centres.
Staff Writers Jun 2 2008 3:39PM Telco/ISP
Call centres still putting users off

Call centres still putting users off

Eight out of 10 service providers believe that they provide a 'superior customer experience' through their call centres, but fewer than one in 10 customers agree..
Staff Writers Jun 2 2008 7:59AM Strategy
Via Nano takes on Intel Atom

Via Nano takes on Intel Atom

Chip maker Via has launched the latest range of processors based on its Isaiah architecture.or range based on Isaiah architecture.
Staff Writers Jun 2 2008 7:59AM Hardware
E-skiving 'boosts' worker productivity

E-skiving 'boosts' worker productivity

Taking a 10-minute online break during the working day helps to reduce stress and can sharpen the mind, according to research published by PopCap Games..
Staff Writers May 31 2008 2:17PM Training & Development
Marshal has updated its web gateway tool

Marshal has updated its web gateway tool

Email and web gateway security provider Marshal has updated its WebMarshal gateway solution.
Staff Writers May 30 2008 2:24PM Security
Boffins toy with carbon nano-ribbons

Boffins toy with carbon nano-ribbons

Chemists at Stanford University have developed a new way to make transistors out of carbon nano-ribbons, which could be used to make cooler and faster computer chips..
Staff Writers May 30 2008 2:09PM Hardware
Future workers will demand IM and Facebook

Future workers will demand IM and Facebook

The next generation of workers will demand access to tools such as instant messaging and social networks, and will expect to be able to work remotely..
Staff Writers May 30 2008 7:47AM Networking
Oz Nokia chief jumps ship to join retailer

Oz Nokia chief jumps ship to join retailer

Nokia’s general manager for Australia and New Zealand, Shaun Colligan, has left his position to join a mobile phone retailer under investigation by the Australian Competition and Consumer Commission.
Staff Writers May 29 2008 4:06PM Strategy
Tassie government lodges $5 million broadband bond

Tassie government lodges $5 million broadband bond

The Tasmanian government has lodged the $5 million bond required to take part in the federal government’s $4.7 billion national broadband network project, rounding out the now known participants to seven.
Staff Writers May 28 2008 3:52PM Telco/ISP
Arun Sarin steps down at Vodafone

Arun Sarin steps down at Vodafone

Arun Sarin has announced his retirement as Vodafone chief executive and will be succeeded by current deputy chief executive Vittorio Colao..
Staff Writers May 28 2008 12:00PM Training & Development
National broadband network subjected to Conroy's cone of silence

National broadband network subjected to Conroy's cone of silence

Communications Minister Stephen Conroy has applied the same gag order imposed on bidders for the Government-funded $4.7 billion national broadband network (NBN) on himself, after refusing to answer questions regarding the NBN at a Parliamentary hearing yesterday.
Staff Writers May 28 2008 11:55AM Telco/ISP
IDC warns service providers to be wary of sneaky outsourcers

IDC warns service providers to be wary of sneaky outsourcers

IDC has warned service providers to be vigilant for the remainder of this year as the research firm predicts a number of renegotiations within outsourcing contracts will be conducted under the radar.
Staff Writers May 27 2008 3:41PM Strategy
NEC unveils new eco-server

NEC unveils new eco-server

NEC has unveiled a new space and energy-saving server that promises to halve the power consumption used by conventional servers.
Staff Writers May 27 2008 10:28AM Networking
Mobile advertising to focus on search ads

Mobile advertising to focus on search ads

Annual spending on mobile search advertising will reach US$445 million in 2008 and is predicted to rise to more than US$2 billion by 2013, according to Juniper Research..
Staff Writers May 26 2008 7:43AM Software
Spammers exploit tragedies in China and Burma

Spammers exploit tragedies in China and Burma

Spammers are taking advantage of recent natural disasters to abuse the generosity of others for their own financial gain..
Staff Writers May 26 2008 7:43AM Security
Toshiba licenses Arm multi-processing technology

Toshiba licenses Arm multi-processing technology

Toshiba has signed a licensing agreement with Arm to gain access to range of multi-processing technologies..
Staff Writers May 24 2008 9:31AM Hardware
ASIC protects Telstra shareholders targeted by lowball offer

ASIC protects Telstra shareholders targeted by lowball offer

The Australian Securities and Investments Commission (ASIC) has moved to protect Telstra shareholders recently targeted to sell their shares at a heavily discounted price.
Staff Writers May 23 2008 12:06PM Financial Services
Cybercriminals feed off China earthquake disaster

Cybercriminals feed off China earthquake disaster

A new spam email purporting to be a news report about China’s recent earthquake can install a malicious Trojan if its attachment is opened, warned Sophos.
Staff Writers May 22 2008 4:41PM Security
Viewers take to iPlayer in their millions

Viewers take to iPlayer in their millions

The BBC's iPlayer service continues to go from strength to strength, logging growth of more than 20 percent between March and April 2008..
Staff Writers May 22 2008 2:32PM Software
HP taps Novell for identity management

HP taps Novell for identity management

HP has exited the world of identity management and handed over its Identity Center customers to Novell as part of an exclusive alliance..
Staff Writers May 22 2008 7:53AM Software

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