Ry Crozier

Editor-in-Chief

Ry Crozier has reported on the technology sector for 25 years.

Crozier re-joined iTnews in 2015, after previous stints as a journalist at the University of New South Wales and Electronics News.

Recent articles by Ry Crozier

RACQ drives process automation into live insurance calls

RACQ drives process automation into live insurance calls

Sees initial challenges in execution time.
Ry Crozier Sep 15 2020 6:52AM Software
Macquarie University brings Accenture onboard for HR transformation

Macquarie University brings Accenture onboard for HR transformation

Consolidates to Workday platform.
Ry Crozier Sep 14 2020 12:32PM Training & Development
CBA's 'Project Flex' creates self-service contractor hub on SAP

CBA's 'Project Flex' creates self-service contractor hub on SAP

Manages 2000-strong 'contingent workforce'.
Ry Crozier Sep 14 2020 7:08AM Software
Bendigo and Adelaide Bank looks to Up as digital testbed

Bendigo and Adelaide Bank looks to Up as digital testbed

Both the established bank and neobank share a digital team.
Ry Crozier Sep 11 2020 7:00AM Financial Services
Optus will now offer 100Mbps and uncapped 5G home internet products

Optus will now offer 100Mbps and uncapped 5G home internet products

In place of single, minimum 50Mbps speed service.
Ry Crozier Sep 10 2020 12:23PM Telco/ISP
Woolworths revives customer free wi-fi for supermarkets

Woolworths revives customer free wi-fi for supermarkets

Pursues digital navigation opportunities with revamped network.
Ry Crozier Sep 10 2020 6:55AM Software
Telstra builds on initial Workday deployment

Telstra builds on initial Workday deployment

Focuses on integrations and data sharing arrangements.
Ry Crozier Sep 10 2020 6:49AM Telco/ISP
NAB builds portfolio of 1200 APIs

NAB builds portfolio of 1200 APIs

Keeps close tabs on usage after incident at banking rival.
Ry Crozier Sep 9 2020 12:39PM Software
Optus brings bot needs into IT change planning

Optus brings bot needs into IT change planning

Tries to humanise its growing 'virtual' workforce.
Ry Crozier Sep 9 2020 6:55AM Telco/ISP
ING Australia 'well underway' with infrastructure transformation

ING Australia 'well underway' with infrastructure transformation

Codenamed Program Opera.
Ry Crozier Sep 8 2020 12:26PM Hardware
AGL creates a new home for innovation

AGL creates a new home for innovation

Will pilot telecommunications and other technologies.
Ry Crozier Sep 8 2020 12:16PM Strategy
Australia Post uplifts IT network for 1000 more sites in three months

Australia Post uplifts IT network for 1000 more sites in three months

Hits scale - and halfway point - in initial phase of transformation.
Ry Crozier Sep 8 2020 6:55AM Networking
Jemena starts to automate customer service reporting

Jemena starts to automate customer service reporting

Using SAP analytics cloud.
Ry Crozier Sep 8 2020 6:55AM Software
'Heads should roll': NSW Labor slams extent of Service NSW hack

'Heads should roll': NSW Labor slams extent of Service NSW hack

After the agency reveals 186,000 citizens' data exposed.
Ry Crozier Sep 7 2020 10:05PM Security
NAB customers restrict gambling transactions on 50,000 cards

NAB customers restrict gambling transactions on 50,000 cards

Up from 10,000 in late February.
Ry Crozier Sep 4 2020 12:30PM Software
Macquarie Bank works cognitive automation harder

Macquarie Bank works cognitive automation harder

As more use cases for the technology emerge.
Ry Crozier Sep 4 2020 6:55AM Software
Macquarie Bank taps Google's Anthos to keep engineers finance-focused

Macquarie Bank taps Google's Anthos to keep engineers finance-focused

Predicts infrastructure pressure as open banking takes off.
Ry Crozier Sep 3 2020 12:02PM Financial Services
Woolworths quietly opens its B2B online shopping platform

Woolworths quietly opens its B2B online shopping platform

‘Woolworths at Work’ sees daylight.
Ry Crozier Sep 2 2020 12:48PM Software
Google lands Telstra cyber security strategist

Google lands Telstra cyber security strategist

First senior security appointment for local cloud business.
Ry Crozier Sep 2 2020 6:52AM Security
Mirvac sets identity strategy and new tech foundations

Mirvac sets identity strategy and new tech foundations

Continues to enable automation through IDaaS platform.
Ry Crozier Sep 1 2020 12:38PM Security

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