Videos

Fun at work crucial to employee connection says Symbio Holdings people experience chief

Fun at work crucial to employee connection says Symbio Holdings people experience chief

Driving empathy and connectivity in a hybrid world.
Velvet-Belle Templeman Feb 17 2022 10:31AM HR
Case Study: Bendigo and Adelaide Bank tracks its cultural personality

Case Study: Bendigo and Adelaide Bank tracks its cultural personality

Partners with Qualtrics.
Velvet-Belle Templeman Feb 16 2022 10:52AM HR
Mini-documentary: The changing nature of workplace culture

Mini-documentary: The changing nature of workplace culture

Building relationships with dispersed teams.
Velvet-Belle Templeman Feb 15 2022 4:30PM HR
Minicast: RevOps teams are best to drive the alignment around revenue and growth

Minicast: RevOps teams are best to drive the alignment around revenue and growth

RevOps is not about sales vs marketing
Feb 15 2022 1:54PM Finance
Cybersafe cultures depend on transparency, empathy and diversity

Cybersafe cultures depend on transparency, empathy and diversity

To not consider DE&I is a limiting factor.
Velvet-Belle Templeman Feb 15 2022 12:43PM Governance
Case study: Canva harnesses the power of machine learning

Case study: Canva harnesses the power of machine learning

Canva implemented data warehousing giant Snowflake.
Athina Mallis Feb 15 2022 11:55AM Emerging Tech
Case Study: Vivid Property Services relies on custom built ERP system

Case Study: Vivid Property Services relies on custom built ERP system

Critical to business resilience.
Andrew Birmingham , Velvet-Belle Templeman Feb 14 2022 11:24AM Emerging Tech
Canteen invests in AI to improve donor attrition

Canteen invests in AI to improve donor attrition

Shifts to outbound calling.
Velvet-Belle Templeman Feb 11 2022 11:19AM Emerging Tech
Case Study: BizCover augments the agent experience

Case Study: BizCover augments the agent experience

Invests in Genesys and Salesforce.
Velvet-Belle Templeman Feb 10 2022 11:24AM Marketing
Case Study: PlayHQ leverages graph technologies for sports administration

Case Study: PlayHQ leverages graph technologies for sports administration

Deploys Neo4j and Snowflake.
Velvet-Belle Templeman Feb 9 2022 1:05PM Marketing
Covid accelerated contact centre digitalisation, but Australia still lags says Auscontact chief

Covid accelerated contact centre digitalisation, but Australia still lags says Auscontact chief

Best-in-class investing in wellbeing training.
Velvet-Belle Templeman Feb 8 2022 1:36PM HR
COVER STORY: From cost control to customer fanatics, AI is transforming the contact centre

COVER STORY: From cost control to customer fanatics, AI is transforming the contact centre

Role increased in complexity and sophistication.
Velvet-Belle Templeman Feb 8 2022 7:00AM Emerging Tech
Village Roadshow invests in AI and ML to improve contact centre customer service

Village Roadshow invests in AI and ML to improve contact centre customer service

30 hrs of manual work automated per week.
Velvet-Belle Templeman Feb 7 2022 2:55PM Emerging Tech
Connecting dispersed teams using digital: Aesop

Connecting dispersed teams using digital: Aesop

Data at its core.
Velvet-Belle Templeman Feb 4 2022 12:47PM HR
Case Study: How the ASX’s emergency response plan kept markets open in a crisis

Case Study: How the ASX’s emergency response plan kept markets open in a crisis

Prepared in the face of a pandemic.
Andrew Birmingham , Velvet-Belle Templeman Feb 3 2022 12:16PM Emerging Tech
Maintaining engagement in the 3rd year of pandemic fatigue

Maintaining engagement in the 3rd year of pandemic fatigue

Leadership put to the test.
Andrew Birmingham , Velvet-Belle Templeman Feb 2 2022 10:47AM HR
COVER STORY: How Covid exposed the limitations of business continuity planning

COVER STORY: How Covid exposed the limitations of business continuity planning

Australia had a two-year head start. Should we have been better prepared?
Andrew Birmingham , Velvet-Belle Templeman Feb 2 2022 9:47AM Governance
Procurement should not be used as industry policy: Gartner VP

Procurement should not be used as industry policy: Gartner VP

Gartner VP John Cost explains the importance of procurement in government
Athina Mallis Feb 1 2022 12:15PM Emerging Tech

Log In

  |  Forgot your password?