Spotlight on IT infrastructure and operations Spotlight on IT infrastructure and operations

As IT infrastructure is changing, so too is the operations team. Optimisation and automation tools in the cloud and data centre mean that IT leaders can focus less on support and more delivering business outcomes.

But there’s no one-size-fits-all approach. What delivery platform – public cloud, data centre or hybrid – is best for your business? What new tools and techniques can help optimise that platform? What new skills are required? And what are the best practices of leading enterprises?

iTnews will provide some answers to these questions in this Spotlight on IT infrastructure and operations, which coincides with the Gartner IT Infrastructure, Operations & Data Center Summit in Sydney on 15–16 May.

Local call centre operations ready to spend

Local call centre operations ready to spend

An industry-sponsored study has claimed the Australian call centre market is set for expansion, with 62 percent of local call centres signalling plans to increase operations in the next 12 months.
Fleur Doidge Oct 8 2004 12:00AM Telco/ISP
Defending your IT infrastructure through effective patch management

Defending your IT infrastructure through effective patch management

Imagine that you are the IT Director of a large retail bank with an active and highly visible Internet banking service. Driving into the office, half-listening to the radio news, you hear your bank’s name being announced. Immediately followed by the words "hacker," "massive system failure" and "identity theft."
David D'Agostino Aug 25 2004 10:27AM Security
Citrix talks up access infrastructure at partner event

Citrix talks up access infrastructure at partner event

Software vendor Citrix has outlined several initiatives that benefit partners and underline its move away from server-based computing to access infrastructure provision.
Fleur Doidge May 13 2004 12:00AM Software
Wireless broadband bar lowered for infrastructure providers

Wireless broadband bar lowered for infrastructure providers

Wireless distributor Integrity Data Systems (IDS) has signed up to push wireless radios that its CEO believes could rattle a few cages, heralding a new ISP rush to infrastructure purchases.
Fleur Doidge Apr 30 2004 12:00AM Telco/ISP
Authenex to release "driverless" USB hybrid token

Authenex to release "driverless" USB hybrid token

Authenex said it will release a USB hybrid token to support the USB Chip/Smart Card Interface Devices (CCID) specification by the end of the second quarter.
Marcia Savage Mar 11 2004 11:41PM Security
Brightmail expands international operations

Brightmail expands international operations

Anti-spam company Brightmail is expanding its international operations with new regional headquarters.
Jon Tullett Feb 9 2004 11:11AM Security
Critical infrastructure companies must be mindful of infosec

Critical infrastructure companies must be mindful of infosec

Critical infrastructure companies in telecommunications, financial services, transportation and utility markets will need to heed the impact the adoption of new technologies will have on their IT security deployments and practices if they want to keep up with the vulnerabilities such upgrades often cause.
Illena Armstrong Jan 20 2004 9:16PM Security
Improving Critical Infrastructure Protection: CISSPs are Getting it Done

Improving Critical Infrastructure Protection: CISSPs are Getting it Done

At the end of 2001, it was widely reported that U.S. government agencies have earned failing grades for their efforts to improve information security.
Laurie Mcquillan Jan 19 2004 11:28AM Security
Take Back Your Security Infrastructure

Take Back Your Security Infrastructure

Imagine you work for one of those companies where information security is taken seriously, senior management support is for granted, the appropriate IT defenses are deployed and users are educated on the security policy.
Anton Chuvakin Jan 16 2004 10:08AM Security
3Com restructures ANZA operations

3Com restructures ANZA operations

Networking vendor 3Com has restructured its ANZA operations, making the position of Australia/New Zealand country manager redundant in the process.
Vivienne Fisher Oct 8 2003 12:00AM Software
Review: The Cloud

Review: The Cloud

The Cloud, a division of Inspired Broadcast Networks, is something of a low profile public Wi-Fi network, preferring to stay in the background as a wholesale wireless network operator.
When the service was launched earlier this year, the company offered access through two options, pay-as-you-use sessions from a variety of outlets, or through third parties, such as BT OpenZone, whose users can now roam seamlessly onto The Cloud's network.

Steve Gold Oct 1 2003 12:00AM Security

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