Software

Guest Column: Implementing the right CRM system

Guest Column: Implementing the right CRM system

Building and maintaining strong, solid relationships with customers is essential to the success of any business. According to Adam Sarner, an analyst with Gartner who focuses on the customer relationship management (CRM) industry, obtaining a new customer is 10 times more expensive than retaining an existing one.
James Simpson May 26 2008 3:09PM Software
Windows Live seeks to make social networking easier

Windows Live seeks to make social networking easier

Microsoft is allowing its Windows Live customers to consolidate their contact lists across different websites with the release of Windows Live Contacts API.
Ashley Clark May 26 2008 2:40PM Software
Google exposes search algorithm secrets

Google exposes search algorithm secrets

Google has pledged to adopt a more open approach with the formula for its hitherto fiercely guarded search algorithms..
Guy Dixon May 26 2008 7:43AM Software
Mobile advertising to focus on search ads

Mobile advertising to focus on search ads

Annual spending on mobile search advertising will reach US$445 million in 2008 and is predicted to rise to more than US$2 billion by 2013, according to Juniper Research..
Staff Writers May 26 2008 7:43AM Software
Google Sites opens to all-comers

Google Sites opens to all-comers

Google has expanded the reach of its Google Sites web design tool which allows users to create pages without the use of HTML editors or additional coding..
Shaun Nichols May 26 2008 7:43AM Software
Downloads on the up as CD sales slump

Downloads on the up as CD sales slump

UK performers and publishers now earn more from broadcasts and legal downloads than copyright income earned from CD sales, according to the latest figures..
Guy Dixon May 24 2008 9:31AM Software
Man posts his own crimes on YouTube

Man posts his own crimes on YouTube

YouTube has pulled the plug on a user after he used the video sharing site to brag about his criminal exploits..
Guy Dixon May 24 2008 9:31AM Software
Weekly Roundup: CeBIT hits Sydney as the national broadband race heats up

Weekly Roundup: CeBIT hits Sydney as the national broadband race heats up

CeBIT’s three-day extravaganza debuted new products and plans for the future, and the names change as the bid for the National Broadband Network heats up.
Ashley Clark May 24 2008 8:00AM Software
Google goes geothermal

Google goes geothermal

Search engine giant Google could be interested in going geothermal, according to Israeli newspaper reports.
Silvie Barak May 23 2008 3:28PM Software
Pioneers herald social media benefits

Pioneers herald social media benefits

Digital thought leaders have hailed the power of social media and collaborative technologies in helping organisations engage better with their customers and work more productively, but some warned that many Web 2.0 technologies are still immature and must be treated with caution.
Phil Muncaster May 23 2008 3:02PM Software
SAP creates university accreditation program to accommodate growth

SAP creates university accreditation program to accommodate growth

SAP will launch a series of university-hosted software training programs later this year to meet the increasing demand for SAP consultants.
Ashley Clark May 23 2008 11:26AM Software
Spb offers Windows Mobile facelift with Online Shell

Spb offers Windows Mobile facelift with Online Shell

German developer Spb has unveiled its latest iPhone-like Windows Mobile enhancement, but has refused to rule out developing software for Google's rival Android mobile platform.
Adam Turner May 23 2008 7:28AM Software
EC to investigate Microsoft ODF announcement

EC to investigate Microsoft ODF announcement

The European Commission (EC) is to investigate Microsoft’s announcement that it will build support for the OpenDocument Format (ODF) standard into a forthcoming update of Office 2007.
Madeline Bennett May 23 2008 7:25AM Software
Microsoft to support more document formats

Microsoft to support more document formats

Microsoft is to add support for new document formats to Office, including XML Paper Specification (XPS), Portable Document Format (PDF) 1.5, PDF/A and Open Document Format (ODF) v1.1..
Robert Jaques May 23 2008 7:24AM Software
Microsoft touts e-shopping cashback deal

Microsoft touts e-shopping cashback deal

Microsoft has introduced a service which offers ad-funded cash rebates to customers who search for and buy products..
Robert Jaques May 23 2008 7:24AM Software
Viewers take to iPlayer in their millions

Viewers take to iPlayer in their millions

The BBC's iPlayer service continues to go from strength to strength, logging growth of more than 20 percent between March and April 2008..
Staff Writers May 22 2008 2:32PM Software
CeBIT 08: Study says the 2007 ‘YouTube election’ is a misnomer

CeBIT 08: Study says the 2007 ‘YouTube election’ is a misnomer

Results of a new study suggest the 2007 Australian election’s nickname as the ‘YouTube election’ was in fact an overestimation of party leaders’ technological abilities and the political climate.
Ashley Clark May 22 2008 12:04PM Software
Zoho targets the iPhone in mobile office race

Zoho targets the iPhone in mobile office race

Online office specialist Zoho is targeting the iPhone in the race with Google to provide full mobile document editing.
Adam Turner May 22 2008 7:59AM Software
Vista selling really well, says Ballmer

Vista selling really well, says Ballmer

Steve Ballmer is in no way disappointed with Windows Vista. It is selling “incredibly well”, he told a press conference in Herzeliya, Israel today.
Sylvie Barak May 22 2008 7:55AM Software
HP taps Novell for identity management

HP taps Novell for identity management

HP has exited the world of identity management and handed over its Identity Center customers to Novell as part of an exclusive alliance..
Staff Writers May 22 2008 7:53AM Software

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