Guest experience and retention platform SevenRooms has hired Josh Todd as its chief marketing officer.

According to Joel Montaniel, CEO and Co-Founder at SevenRooms, “Josh is a true full-stack marketer and brings a strong point of view on what drives successful marketing organizations. With a background rooted in doing what’s best for operators and a true passion for bringing incredible experiences to life, we know his customer-centric approach will help propel us into the future.”
He has previously served as CMO at Mindbody, where he helped grow revenue by 117 per cent, and at Localytics, where he helped grow the app engagement platform by 250 per cent. During an earlier stint as VP of Marketing at email marketing pioneer Constant Contact he supported the company's growth from 50,000 customers to over 500,000.
The company said his expertise, analytical skills, and customer-centric approach match the global marketing strategy and its growth plans as it looks to scale.
Todd meanwhile said he is passionate about deepening human connections and experiences, and he sees this role at SevenRooms as a natural fit for his passions.
He said, “It’s been an exciting time with SevenRooms launching in Australia, Singapore and Hong Kong in recent years. These are key growth markets for us, so I’m humbled to be able to work with our team and customers in the region.
“SevenRooms truly embodies the operator-first mentality, making this a natural move for me. I’m honoured to join the team and look forward to bringing my expertise and storytelling to the table.”
SevenRooms is a guest experience and retention platform. The full suite of products includes reservation, waitlist and table management, online ordering, review aggregation and marketing automation.
Its customers include Sydney’s Bungalow8, The Duke in Melbourne and The Aviary in Perth.