SAP focuses on four key areas at first Sapphire for 3 years

SAP has outlined a raft of new initiatives at this year's Sapphire conference - the first since 2019. The key announcements covered areas such as supply chain resilience, sustainability, business process transformation and no-code application development. 

Resilient supply chains

In partnership with Apple, the company announced a new suite of apps designed to streamline the digital supply chain and empower workers with intuitive tools. The first two of these apps – SAP Warehouse Operator and SAP Direct Distribution –  are available now in the Apple App Store.

The company also claimed that the new SAP Digital Manufacturing Cloud solution combines the latest analytics, edge computing, automation and state-of-the-art innovations to help o optimize manufacturing performance. 

Sustainability
New innovations announced at the conference include new capabilities in the SAP Cloud for Sustainable Enterprises solution to help companies innovate across key areas of sustainability management.

The enhanced SAP Product Footprint Management solution has been developed to help customers reduce product carbon footprints at scale with live connectivity with SAP S/4HANA Cloud, including transport and travel capabilities. 

Business Process Transformation
SAP and Accenture partnered on cloud-based transformation, including cloud infrastructure management, application management and operations services. The latest release of the SAP Service Cloud solution also includes new dynamic case management and case modelling capabilities.

The solution also supports native integration with Qualtrics XM Discover and Microsoft Teams to improve organisations’ ability to deliver on their brand promise with better visibility, greater accountability and faster time to resolution.

No-Code, Low-Code Development, Process Automation, Data and AI

SAP's no-code, low code development environment for enterprise applications, now includes native integration with the SAP Service Cloud solution and is available as part of the free tier model for SAP Business Technology Platform (SAP BTP). The SAP Process Automation solution, also part of the free tier model for SAP BTP, has been enhanced for no-code workflow management and robotic process automation (RPA).

On the AI front, the company announced it will free access for all academic students to tailored learning resources and experiences in the “student zone” of the SAP Learning portal. To support the growing need for accelerated app development by non-technical users, it is launching what it describes as additional free learning journeys, including an enhanced learning journey that prepares for new certifications in low-code/no-code skills.