Data 'R' Us: Alibaba, JD.com seek to lock in merchant loyalty with new services

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Data 'R' Us: Alibaba, JD.com seek to lock in merchant loyalty with new services

Know your customer is being taken to new lengths.

In China, the sales maxim of 'know your customer' is being taken to new lengths. One of the first firms to join an Alibaba Group Holding Ltd programme that provides years of consumer shopping history, snack food chain Bestore Co Ltd plans to link facial recognition technology with the e-commerce ...

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