Data corruption takes ATO website offline

By

System update gone wrong.

Issues arising from an otherwise normal system update at the Australian Taxation Office (ATO) took its website offline for almost four hours yesterday.

Data corruption takes ATO website offline

An ATO spokesman said the website became unavailable shortly after 11am. It was restored with limited functionality at 2.45pm.

The spokesman pinned the outage on "data corruption during a normal system update process".

He later clarified that the update was a "standard content update" that happened at four scheduled times daily.

As of 4.30pm, further work was underway to restore full functionality to the site's drop-down menus.

Web information company Alexa found the ATO website to be the 88th most visited site in Australia. 5,928 visitors were expected to have been affected by the outage, based on visits the ATO received the previous week.

The ATO's outage continued a series of botched IT updates this week that led to Commonwealth Bank ATM and EFTPOS malfunctions and a nine-hour-long online banking outage at Westpac.

Got a news tip for our journalists? Share it with us anonymously here.
Copyright © iTnews.com.au . All rights reserved.
Tags:

Most Read Articles

ING Bank Australia cuts days off rate renegotiation, loan top-ups

ING Bank Australia cuts days off rate renegotiation, loan top-ups

Westpac stands up Copilot Studio for Gen AI agent development

Westpac stands up Copilot Studio for Gen AI agent development

Veterans' Affairs trials AI-enabled search

Veterans' Affairs trials AI-enabled search

NSW RegStar program resets as DCS exits key workstream

NSW RegStar program resets as DCS exits key workstream

Log In

  |  Forgot your password?