Australia Post blames 'global internet issue' for retail outage

Australia Post has blamed a “global internet issue” for system issues that left it unable to process some transactions at its retail outlets.

The postal service acknowledged just after midday AEST that its retail operations nationally were experiencing issues, “with some transactions unavailable”.

It said that a workaround had been deployed successfully at about 5.15pm, and that “affected services are now beginning to be restored across our network.”

“We apologise for any inconvenience caused,” the company tweeted.

The issue impacted banking services and in-store identity services.

ABC Wimmera reported that customers could still pay their bills and lodge or collect parcels.

An Australia Post spokesperson told iTnews that the issue "was the result of a service failure from one of our technology partners which took several hours to rectify" and that it has nopw been fixed.