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In Pictures: Kinetic IT & ServiceNow AI-powered service management roundtable

A selection of photos from a recent iTnews roundtable breakfast at O'Bar and Dining in Sydney.

on Mar 9 2026 11:06AM

This iTnews executive roundtable lunch, sponsored by Kinetic IT and ServiceNow explored how AI-powered service management can unify service eco-systems, automate workflow, and create a seamless end-to-end service experience.

Jihad Zein (Toll Group)

Lara Vandersluis (Kinetic IT)

Francis Mason (Ausgrid)

Phillip Good (Essential Energy)

Hugh Creighton (ServiceNow)

(L-R) Riyaz Sameem (DPV Health) and Jihad Zein (Toll Group)

Riyaz Sameem (DPV Health)

Velvet-Belle Templeman (iTnews)

Sossan Taha (Mission Australia)

(L-R) Francis Mason (Ausgrid) and Phillip Good (Essential Energy)

Gemma Williams (Sydney Airport)

Dan Spada (Kinetic IT)

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