Ry Crozier

Editor-in-Chief

Ry Crozier has reported on the technology sector for 25 years.

Crozier re-joined iTnews in 2015, after previous stints as a journalist at the University of New South Wales and Electronics News.

Recent articles by Ry Crozier

Endeavour Group taps Qantas, Catch execs in digital leadership shake-up

Endeavour Group taps Qantas, Catch execs in digital leadership shake-up

Comes into effect in January.
Ry Crozier Nov 11 2025 9:38AM Leadership
Kmart Group tests AI in its finance operations

Kmart Group tests AI in its finance operations

Has been on RISE with SAP on AWS for over a year.
Ry Crozier Nov 11 2025 6:31AM Finance
NAB hits milestone with tech role insourcing

NAB hits milestone with tech role insourcing

Makes progress on other modernisation metrics.
Ry Crozier Nov 6 2025 12:03PM Financial Services
Westpac Intelligence Layer breaks cover

Westpac Intelligence Layer breaks cover

A place to access data from 251 systems and deploy AI models.
Ry Crozier Nov 3 2025 5:36PM Financial Services
Westpac finishes replanning its Unite tech transformation

Westpac finishes replanning its Unite tech transformation

Brings some work forward, pushes out completion.
Ry Crozier Nov 3 2025 3:29PM Financial Services
Suncorp creates a "clear execution roadmap" for agentic AI

Suncorp creates a "clear execution roadmap" for agentic AI

Backs technology to improve customer service and claims processes.
Ry Crozier Oct 31 2025 1:14PM Financial Services
Coles offers ChatGPT Enterprise to corporate staff

Coles offers ChatGPT Enterprise to corporate staff

Ahead of "full workforce rollout".
Ry Crozier Oct 30 2025 12:39PM Emerging Tech
Coles to transform finance as 'cloud ERP' program evolves

Coles to transform finance as 'cloud ERP' program evolves

Retailer prepares its business to embrace new features.
Ry Crozier Oct 30 2025 6:30AM Finance
Google's Tabua cable to be covered by extended Sydney protection zone

Google's Tabua cable to be covered by extended Sydney protection zone

As ACMA approves extension.
Ry Crozier Oct 28 2025 4:25PM Telco/ISP
AWS outage caused by "unlikely interaction" between automated systems

AWS outage caused by "unlikely interaction" between automated systems

Cloud provider explains US-EAST-1 chaos.
Ry Crozier Oct 24 2025 5:09PM Cloud
Optus brings in ex-NBN Co CIO to run technology

Optus brings in ex-NBN Co CIO to run technology

Current IT chief to leave in March.
Ry Crozier Oct 23 2025 4:48PM Training & Development
Jemena builds out finance automation for its month-end processes

Jemena builds out finance automation for its month-end processes

After first 10 use cases implemented.
Ry Crozier Oct 23 2025 11:23AM Finance
IAG bolsters martech stack to drive customer engagement

IAG bolsters martech stack to drive customer engagement

Increases investment in Adobe ecosystem.
Ry Crozier Oct 23 2025 10:45AM Marketing
NAB elevates technology modernisation leader

NAB elevates technology modernisation leader

New group executive reporting directly to CEO.
Ry Crozier Oct 21 2025 9:36AM Financial Services
Vocus ISP Dodo's email system breached on Friday

Vocus ISP Dodo's email system breached on Friday

Some customers then impacted by SIM swapping. 
Ry Crozier Oct 20 2025 5:57AM Security
Westpac looks to broad AI integration within the business bank

Westpac looks to broad AI integration within the business bank

Will influence end-to-end lending, customer and banker-led activities.
Ry Crozier Oct 17 2025 6:49AM Financial Services
McPherson's creates AI agent for key account teams

McPherson's creates AI agent for key account teams

Australian beauty goods maker streamlines trade promotions.
Ry Crozier Oct 16 2025 12:28PM Marketing
Macquarie Bank's digital chief to join Westpac

Macquarie Bank's digital chief to join Westpac

Responsibilities incorporated into remit of data and AI chief.
Ry Crozier Oct 16 2025 9:53AM Financial Services
Sigma Healthcare runs ML in SAP for more forecasting gains

Sigma Healthcare runs ML in SAP for more forecasting gains

Takes incremental improvement approach with IBP.
Ry Crozier Oct 16 2025 6:23AM Software
Ansell has data accessed by unknown attackers

Ansell has data accessed by unknown attackers

Vulnerabilities in licensed software exploited to gain access.
Ry Crozier Oct 14 2025 1:14PM Security

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