Software

Westpac turns to AIOps and event-driven automation

Westpac turns to AIOps and event-driven automation

Infrastructure automation program evolves.
Ry Crozier Aug 11 2025 6:53AM Financial Services
Geoscience Australia shakes up IT support with $16.6m Leidos deal

Geoscience Australia shakes up IT support with $16.6m Leidos deal

Appointed ahead of incumbent's expiry.
Eleanor Dickinson Aug 11 2025 6:21AM Strategy
NSW Education taps Infosys for SAP upgrade

NSW Education taps Infosys for SAP upgrade

Under $13.6 million deal.
Eleanor Dickinson Aug 8 2025 6:30AM Software
ANZ 'redefines' institutional data service with Gemini AI

ANZ 'redefines' institutional data service with Gemini AI

Pilot to launch in September.
Eleanor Dickinson Aug 8 2025 6:23AM Software
OpenAI launches GPT-5 to 700m ChatGPT users

OpenAI launches GPT-5 to 700m ChatGPT users

Will be incorporated into Microsoft's GenAI suite, including Copilot.
Anna Tong Aug 8 2025 6:11AM Software
Job seekers had payments cancelled unlawfully by gov IT system

Job seekers had payments cancelled unlawfully by gov IT system

Automated decision-making back in spotlight.
Ry Crozier Aug 6 2025 6:18AM Software
Delta Air assures US lawmakers it will not personalise fares using AI

Delta Air assures US lawmakers it will not personalise fares using AI

Use of AI-based revenue management tech under spotlight.
David Shepardson Aug 5 2025 6:30AM Software
Accenture picks up $51.7m deal for My Health Record transition

Accenture picks up $51.7m deal for My Health Record transition

Contracted until June 2026.
Eleanor Dickinson Aug 4 2025 6:35AM Software
Meta to share AI infrastructure costs via US$2 billion asset sale

Meta to share AI infrastructure costs via US$2 billion asset sale

Looks to co-develop data centres with third parties.
Echo Wang Aug 4 2025 6:14AM Software
Veterans' Affairs tests using AI to tackle 82,645 unprocessed claims

Veterans' Affairs tests using AI to tackle 82,645 unprocessed claims

Uses recently launched GovAI hosting environment.
Eleanor Dickinson Aug 1 2025 6:40AM Cloud
ADHA puts My Health Record, API Gateway support out to tender

ADHA puts My Health Record, API Gateway support out to tender

Comes amid wider transformation push.
Eleanor Dickinson Jul 31 2025 6:27AM Software
Optus brings GenAI into frontline ops

Optus brings GenAI into frontline ops

Co-develops virtual agent with Google Cloud.
Eleanor Dickinson Jul 30 2025 4:30PM Telco/ISP
Australia adds YouTube to social media ban for children

Australia adds YouTube to social media ban for children

Reversing an earlier exemption.
Staff Writer Jul 30 2025 9:47AM Software
SA gov establishes 'Office for AI'

SA gov establishes 'Office for AI'

Following $28m budget pledge.
Eleanor Dickinson Jul 28 2025 3:42PM Software
Orica scales GenAI capabilities with Now Assist

Orica scales GenAI capabilities with Now Assist

Has activated five agentic AI use cases.
Eleanor Dickinson Jul 28 2025 7:01AM Software
AI is transforming the lives of neurodivergent people

AI is transforming the lives of neurodivergent people

"It’s the most empathetic voice in my life".
Hani Richter Jul 28 2025 6:55AM Software
ACT’s $30m HR system upgrade under scrutiny amid high staff turnover

ACT’s $30m HR system upgrade under scrutiny amid high staff turnover

Over 10 percent of workforce left within their first six months.
Eleanor Dickinson Jul 25 2025 6:30AM Software
Home Affairs signs $25m biometrics renewal with Unisys

Home Affairs signs $25m biometrics renewal with Unisys

Follows expiry of original deal last month.
Eleanor Dickinson Jul 24 2025 6:26AM Hardware
UK and ChatGPT maker OpenAI sign new strategic partnership

UK and ChatGPT maker OpenAI sign new strategic partnership

Explores future investment in infrastructure for AI development.
Staff Writer Jul 23 2025 2:11PM Software
NDIA embarks on architectural overhaul of scheme systems

NDIA embarks on architectural overhaul of scheme systems

Eyes modular and component-based service model.
Eleanor Dickinson Jul 23 2025 11:22AM Software

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