service desk

South32 to pursue new IT operating model

South32 to pursue new IT operating model

TCS picks up additional work.
Ry Crozier Nov 25 2021 12:26PM Strategy
Officeworks takes ServiceNow across its IT, HR and facilities ops

Officeworks takes ServiceNow across its IT, HR and facilities ops

As part of a broader "big investment in IT".
Ry Crozier Oct 26 2021 12:35PM Strategy
ANZ converts Chengdu data ops to IT service desk, adds 'significant' system capacity

ANZ converts Chengdu data ops to IT service desk, adds 'significant' system capacity

Reveals more about its transition to almost full remote ops.
Ry Crozier May 4 2020 12:14PM Strategy
Rio Tinto to move IT systems to public cloud

Rio Tinto to move IT systems to public cloud

Partners with Accenture for major system shake-up.
Ry Crozier Apr 13 2015 12:00PM Strategy
ACCC demands Telstra offer faster outage notices

ACCC demands Telstra offer faster outage notices

The NBN 'pull through' hullabaloo rages on.
Brett Winterford Dec 20 2013 4:25PM Telco/ISP
NBN Co outsources IT service desk

NBN Co outsources IT service desk

Fujitsu lands second major NBN deal.
James Hutchinson Jun 21 2011 11:49AM Hardware
Getronics spends $1m on systems, brand overhaul

Getronics spends $1m on systems, brand overhaul

Rebrands as 'UXC Connect' and wins Tomago deal.
Brett Winterford May 26 2010 3:50PM Strategy

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