service delivery

Getting your head around Human Centred Design for better IT service delivery

Getting your head around Human Centred Design for better IT service delivery

Transform IT service delivery with HCD: Empower users, streamline workflows, and surge past the competition!
Keith Dallinger Jul 7 2023 8:57AM Partner Content
Toll Group adopts 'two-speed' approach to IT delivery

Toll Group adopts 'two-speed' approach to IT delivery

Shifts thinking on future transformation.
Ry Crozier Mar 23 2021 6:57AM Strategy
DTO offers sneak peek of streamlined govt services

DTO offers sneak peek of streamlined govt services

Gov.au enters alpha.
Paris Cowan Dec 17 2015 3:21PM Software
DTO reveals first targets on digital hit list

DTO reveals first targets on digital hit list

Medicare registrations, online doctor's bookings in its sights.
Paris Cowan Oct 14 2015 3:13PM Strategy
Digital Transformation Office lists its e-services demands

Digital Transformation Office lists its e-services demands

New Govt transactions will need to meet ‘standards’.
Paris Cowan Apr 7 2015 4:30PM Strategy
Turnbull kicks off hunt for new Govt tech tsar

Turnbull kicks off hunt for new Govt tech tsar

Looking for Canberra's top tech bureaucrat.
Paris Cowan Apr 2 2015 4:50PM Strategy
Turnbull’s dept snags digital delivery from Finance

Turnbull’s dept snags digital delivery from Finance

Customer service tech finds a new home in Canberra.
Paris Cowan Jan 23 2015 3:55PM Strategy
Government lags a decade in service delivery

Government lags a decade in service delivery

Former banker flags major service delivery changes.
Joshua Gliddon Oct 10 2012 3:59PM Strategy

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