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retail
Bunnings reveals plans for in-house digital team
Recruiting underway.
Tess Bennett
Nov 12 2020 6:55AM
Training & Development
Mirvac upgrades Australia-wide network with SD-WAN
Works with Telstra, VeloCloud on transformation.
Ry Crozier
Nov 9 2020 6:24AM
Cloud
Kmart Australia appoints new head of cloud
Begins cloud recruiting spree.
Tess Bennett
Nov 5 2020 6:59AM
Training & Development
Woolworths doubles Australian e-commerce sales
Continues to expand delivery capacity.
Tess Bennett
Nov 4 2020 12:59PM
Strategy
Coles accelerates digital capabilities
Adjusts to Covid normal.
Tess Bennett
Oct 28 2020 12:26PM
Strategy
JB Hi-Fi trials on-demand delivery
Spins up Uber-like service.
Tess Bennett
Oct 22 2020 6:50AM
Strategy
Cue to 'retarget' store shoppers
Unified wishlists on the way.
Tess Bennett
Oct 21 2020 6:48AM
Strategy
UK watchdog bans Bitcoin-based products for retail investors
Saying most people lose money on them.
Staff Writer
Oct 7 2020 12:15PM
Financial Services
Promoted Content
WhatsApp Business bot boosts revenue for small Coca-Cola retailers
CI&T builds bot to streamline sales in Brazil.
CI&T
Oct 1 2020 11:05AM
Promoted Content
The Reject Shop trials e-commerce in online presence expansion
Will also introduce machine-learning based rostering.
Matt Johnston
Aug 19 2020 12:42PM
Financial Services
David Jones transforms customer service to meet online growth
Re-platforms to a mix of Amazon Connect and Salesforce.
Ry Crozier
Jul 16 2020 6:58AM
Cloud
Microsoft to close all its retail stores
"New approach to retail" means online only sales.
Juha Saarinen
Jun 27 2020 12:40PM
Hardware
Optus is using call centre 'microsites' in the Philippines
Also retrains 1500 Australian staff for customer care.
Ry Crozier
Apr 16 2020 2:22PM
Telco/ISP
Loyalty schemes on runway for data harvesting reset: ACCC
Automatic profile linking to payment cards under threat.
Justin Hendry
Dec 3 2019 1:55PM
Strategy
After dumping Apple, Myer limps to profit
Decision to dump low-margin products vindicated.
Simon Sharwood
Sep 6 2019 7:00AM
Financial Services
Aussie loyalty data lakes targeted in ACCC crackdown
Over alleged privacy and consent abuse.
Ry Crozier
Sep 5 2019 10:37AM
Cloud
ACCC sues Sony for refusing refunds on faulty PlayStation games
Claims customers' rights misrepresented.
Byron Kaye
May 29 2019 12:13PM
Strategy
Benchmark Awards 2019 Finalist: Mychemist.com.au hybrid cloud
Making apps portable and robust while maximising DC utilisation.
Staff Writers
Feb 6 2019 6:55AM
Cloud
NBN retail prices are starting to rise
Analysis: The 'basic' NBN service is being redefined.
Ry Crozier
Jun 1 2018 6:55AM
Telco/ISP
Telstra to 'restore and reignite' NBN retail business
Consolidates teams under new head.
Ry Crozier
Mar 7 2018 6:15AM
Telco/ISP
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