crm

Microsoft mulls CRM channel expansion

Microsoft mulls CRM channel expansion

As it celebrates a sometimes controversial year of selling customer relationship management applications in the Australian market, Microsoft is also weighing up the pros and cons of expanding its pool of CRM channel partners.
Angus Kidman , Angus Kidman Feb 4 2005 10:30AM Software
Toshiba deploys local software

Toshiba deploys local software

ASX-listed software developer ComOps has signed a deal with Toshiba to provide its sales account management (SAM) system to help the global hardware giant manage customer service in remote locations.
Staff Writers Jan 17 2005 8:55AM Software
POINT Australia renamed for global focus

POINT Australia renamed for global focus

Australian CRM software vendor POINT Australia is setting its sights on international markets, changing its name to POINT Global Solutions to realign with its new business model.

Staff Writers Dec 31 2004 2:10PM Software
Siebel weighs channel role for hosted CRM

Siebel weighs channel role for hosted CRM

Siebel Systems is weighing up the potential for greater channel involvement as it fights to retain its market share through the local launch of a hosted CRM offering.
Angus Kidman Jun 22 2004 12:00AM Software
Microsoft answers CRM critics

Microsoft answers CRM critics

Microsoft has answered critics of its new CRM software, arguing that the application has full functionality targeted to customer needs.
Fleur Doidge Mar 30 2004 12:00AM Software
Partner attacks Microsoft CRM critics

Partner attacks Microsoft CRM critics

An ISV partner has attacked critics of Microsoft CRM, arguing that long-standing CRM vendor FrontRange is not qualified to assess the new application.
Fleur Doidge Mar 15 2004 12:00AM Software
CRM consultancy flags Asian expansion

CRM consultancy flags Asian expansion

CRM specialist Aaromba Technologies has expanded into Western Australia with an eye to a campaign to conquer Asia starting 2005.
Fleur Doidge Mar 8 2004 12:00AM Storage
Microsoft CRM welcomed...sort of

Microsoft CRM welcomed...sort of
Fleur Doidge Dec 11 2003 12:00AM Software
NAB finds gold at end of CRM rainbow

NAB finds gold at end of CRM rainbow
Staff Writers Dec 9 2003 12:00AM Storage

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