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Don’t hesitate to call in the professionals

Don’t hesitate to call in the professionals

After online banking customers suffer an attack, financial institutions often look for answers in the wrong places. Kevin Mandia explains why it’s worth investigating the victim’s PC to discover the origins of an attack
Kevin Mandia Oct 15 2004 4:23PM Security
Time to call out the detectives

Time to call out the detectives

Once, the primary goal was to protect network perimeters. But today’s methodologies can do a great deal more than that.
Yiannis Vassiliades Oct 15 2004 4:23PM Security
Local call centre operations ready to spend

Local call centre operations ready to spend

An industry-sponsored study has claimed the Australian call centre market is set for expansion, with 62 percent of local call centres signalling plans to increase operations in the next 12 months.
Fleur Doidge Oct 8 2004 12:00AM Telco/ISP
Listen up: Aust call centres will harness new tech

Listen up: Aust call centres will harness new tech
Claire Doble Jul 22 2004 12:00AM Networking
Lobbyists call for more high-tech policing

Lobbyists call for more high-tech policing

High tech police are struggling to keep up with the level of cyber crime.
Dan Ilett May 19 2004 3:02PM Security
Shrinking IT Budgets Call for Stronger IT Governance

Shrinking IT Budgets Call for Stronger IT Governance

For many years, it seemed every request for IT expenditure met with management approval and every IT project, no matter how loosely defined, gained executive support.
Paul A. Jan 16 2004 2:56PM Security
Call center security

Call center security

As a former police officer, it was driven into me during my formative years as an investigator that every facet of every case had to be prepared with the utmost diligence.
Neal Ysart Jan 12 2004 9:55AM Security
Zultys answers VoIP call

Zultys answers VoIP call
Byron Connolly Jan 1 2000 12:00AM Software

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