Just when you thought the era of the core banking overhaul was coming to an end, one emerging player comes out of nowhere to deliver a highly unique and ballsy solution to a common problem.
That's just one example of the vision showcased in this year's batch of entrants in the financial services category that so impressed us - ultimately we had to pick three, and our finalists are detailed below.
All should be noted for keeping their customer front of mind and creating solutions that will deliver dividends for long periods to come.
Please join us in congratulating:
Simon Andrews - ING Direct
In one of the most ambitious projects we’ve seen in the financial sector to date, ING Direct virtualised its entire production bank over one weekend.
The bank was brutal in its approach - every technology underpinning operations was either replatformed or replaced if it didn't work within the new target architecture.
The entire modernisation project was delivered in less than a year and impressed the bank's global parent so much that it has now adopted the Aussie platform strategy as standard across its worldwide operations.
Trevor Barrenger - WorkCover Queensland
The compensation body revolutionised the process an injured worker needs to go through to make a claim, allowing workers to track and access information on their case throughout the process from any device in real-time.
The organisation exposed the data associated with its claim information and management process so injured workers could at any time see what stage their claim is at - cutting down on interactions with its call centre as well as red tape.
Dave Chapman - Teachers Mutual Bank
Single customer view repository
Every Australian financial services entity is currently striving for a single-customer view, and TMB is no exception. The goal was to deliver a robust enterprise warehouse and data analytics environment based on clean data sources to support the repository - TMB did so on time and way under budget, and is already reaping significant financial benefits.
Special thanks to our sponsors: The Australian Computer Society, Dimension Data Learning Solutions, Samsung, Brother, Intel and Dynatrace. Winners will be announced at the 7th CIO Strategy Summit to be held in February at the Grand Hyatt Melbourne.