Telstra’s wireless network boffins have moved to douse online suspicion the company was surreptitiously tracking web sites visited by its mobile phone customers.
The commentary erupted on telecommunications forum Whirlpool after a user reported strange activity on their web server. They claimed a US IP address had logged the web sites seconds after they were visited by a number of Telstra handsets.
Phones from other carriers were reportedly unaffected. The rumours of unethical tracking reached fervour pitch when multiple users reported the same activity.
But in a short statement, Telstra’s senior media boss Craig Middleton said the company’s wireless network management assured that “there is nothing untoward in what the Whirlpool member has observed - it is a normal network operation”.