The company said the contract covered only the initial 18 months of a potentially longer relationship. The contract provides for SLT and Clarity – a wholly-owned Powerlan subsidiary – to enter a support and maintenance contract for a minimum three further years.
Under the contract, SLT has bought Clarity's Operational Support System (OSS) software modules as part of its plan to set up telephone-based transaction services for its customers.
Clarity will provide service order management, configuration management, provisioning and performance management modules as part of a platform that includes Covergys billing and customer care software.
SLT will use the system to establish a revenue-generating transaction engine. The system aims to let customers carry out transactions automatically via the telephone, from purchasing videos and music to ordering electrical services.
The roll-out is to start with SLT's ADSL and high-end services customers in November before being extended to business customers next February next year, and then residential customers in April.
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Digital NSW 2025 Showcase
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