Microsoft racks up over US$500 million in AI savings

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In its call centres alone last year.

Microsoft racks up over US$500 million in AI savings
Microsoft saved more than US$500 million ($765 million) in its call centres alone last year by using artificial intelligence, Bloomberg News reported. The tech giant last week announced plans to lay off nearly four percent of its workforce as it looks to rein in costs amid hefty investments in ...

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