CBA system glitch takes out money twice

By
Follow google news

The Commonwealth Bank has blamed an unknown overnight processing system glitch for causing some Netbank and ATM transations to be processed twice.

CBA system glitch takes out money twice
It is unknown exactly how many customers have been affected. Both AAP and ABC News are reporting that the number could be as high as 200,000.

A CBA spokesperson has apologised and moved to reassure customers that no-one will be charged fees or interest 'as a result of this problem’.

“Transaction duplications were the result of a processing problem overnight,” the spokesperson confirmed to iTnews.

“The Bank is continuing to work to identify the cause. Our technical teams are working to rectify the issue and reverse these duplicated transactions as a priority.”

The spokesperson advised any customers impacted ‘and who are seeking immediate cash [to] visit one of our branches’.
Got a news tip for our journalists? Share it with us anonymously here.
Tags:

Most Read Articles

Defence's VMware contract climbs to $178m

Defence's VMware contract climbs to $178m

Apple, Google strike Gemini deal for revamped Siri

Apple, Google strike Gemini deal for revamped Siri

India proposes forcing smartphone makers to give source code

India proposes forcing smartphone makers to give source code

China is closing in on US technology lead despite constraints

China is closing in on US technology lead despite constraints

Log In

  |  Forgot your password?